Celsius Plumbing and Heating

We had been looking for sometime to change the way we get our hot water, it was done using an aga but didn’t feel that was cost effective. We tried a few places but nobody was that helpful until Celsius was recommended to me. From moment I got in touch the service was exceptional, every question we had was answered and we decided to get work done, changing hot water from our aga to getting it through our boiler.

Andrew the Engineer that did the job was a very nice and friendly and got the job done to an exceptional standard. There was quite a bit of work required but he got it done no problems at all. Since changing our water from AGA cooker to boiler we have been checking every week on our smart meter and are using a lot less gas which is great to see and exactly what the advice we got from Celsius was.

Could not ask for a better all round service, we will 100% use Celsius again in the future and highly recommend them.

Celsius Plumbers replaced our old boiler with a new one. The process was a little less straightforward than we all expected because of some issues related to the size of the cupboard where the boiler was located, location of the existing hole in the wall, etc. With some joint brainstorming (us and the plumber) a solution was found and then Celsius Plumbers took care of the rest. All is well that ends well!

Boiler service carried out as usual with courtesy and efficiency

Boiler service - engineer was on time and completed service quickly and efficiently.

The first time Celsius came to check the boiler, the service was fine, polite, punctual etc.
The second time, a younger and perhaps less experienced person came and did an okay job but as you can see on the photo, the work was not done to a good standard (it's not horizontal) and the person only added some sealing after I asked whether it was meant to be open so that water could potentially flow behind the wall. It was strange. They were very polite but just seemed to not have much experience. The rest of the job was totally fine (fitting a tap in the kitchen). Still fine after a year.
The third time, for the boiler check. Now, the first time the technician didn't come. I waited during the time agreed and they simply did not come. This can happen I suppose and I wasn't that bothered. But then, when the person came today (subcontracted and absolutely professional work), they had been given the wrong telephone number so couldn't reach me, and been given the wrong job specifications.
I spoke to another friend who also said that they had been happier with Celsius in the past.

Had new tap fitted in kitchen guys were really polite and helpful everything was done very professional and cleaned up after them.

We have always found them reliable, good value and friendly

Identify origin of leak from shower and reseal. Very conscientious and thorough.

Boiler service

The man was very nice and helpful. Made sure all our boilers and heaters were working.

We had an issue with our boiler. Another contractor took weeks to come see it, then never came back with the parts to fix it. We switched to Celsius and they had the problem solved in a couple of days. Richard was super nice, responsible and did the job efficiently and well. I can totally recommend them!

A gas engineer did our annual boiler check, he did his job really well. He was efficient, didn't mind me asking questions and even repeating some of it when my partner came home at the end of his check. I appreciate how clean, tidy and polite the whole visit was.

We also had some other work done in the house, the plumber was also kind, efficient, didn't mind the barrage of questions, and did his work really well. We had a toilet and two wash basins fixed, as well as some other issues check out.

Lastly, the office is amazing. Being able to discuss everything beforehand, getting clear answers and clear quote made this whole experience really good.

Boiler Service: Celsius did a great job from initial booking to completion of work. The engineer was friendly and thoroughly professional in all he did.

Sebastian is a shining example of customer service, he’s a credit to the company. Been using them consistently for over two years now.

Replace a heat plate exchange, good overall everything is fixed and I have hot water again.

work done 5*

Aiden was amazing carrying out the boiler service. Made all the relevant checks and explained he had charged the expansion vessel as it needed done. His apprentice Craig was very friendly and helpful.

After trying lots of different plumbers who couldn’t fit me in I phoned Celsius who were very helpful, professional and speedy. They got us up and running really quickly and the person was really helpful.

Good communication before coming and also here. Aidan explained the job and was also quick to find a solution. I’m happy with their service and would definitely recommend it.

Nice service