BR Domestic Appliance Specialist

Reliable and friendly, arrived when expected to. Kept us informed throughout of timing of parts.

Had been highly recommended by another company who do not cover call outs in the Rutherford, West Linton Area. Although had a busy day ahead Billy was able to call at lunch time and fix the problem with my oven, having made the phone call earlier in the morning.
Appreciated call out fee being given prior to visit.
Excellent customer service and would have no hesitation in using again.

I called Billy when my washing machine broke down, he was very responsive friendly and helpful. He gave good advice and I felt under no obligation. I ordered a new washing machine, it arrived very early I messaged him (very early in the morning) to fit it and he was here and the job was completed within an hour.
Fantastic service.
Highly recommend.

I called at 9am from Cockenzie, and had a visit early afternoon the same day.
All costs explained during the phone call, and the Engineer turned up exactly on time. Found the problem, and explained the full cost before starting work.
Work done was, quick and tidy. Everything working, and given all contact details for followup.
All in all, excellent service. Had my oven up and running the same day I called.

Billy arrived within less than an hour of me calling him to fix my washing machine. He did a good job and repaired it in less than an hour for a very reasonable price. I would recommend his services to others.

Great service. My washing machine broke down last night. Within 24 hours, Billy quoted call out cost and fixed it on the same day. He explained problem and completed the work quickly. Very reasonable costs and extremely friendly service. Would happily use him again and recommend.

Absolutely brilliant . Phoned back when he said and arrived on time. Explained about costs and call out fee on phone before arranging appointment. Very honestly explained on inspection that my dishwasher was too old to be worthwhile repairing . But did not tout for additional business . However, went above and beyond to help replace said machine, on my request, and all at a reasonable cost. Would highly recommend.

Quick to reply and arrived as agreed and completed job

My washine machine broke down over the weekend and using Trusted Trader I found Billy. I phoned him on Minday morning and he explained his rates and came down later in the day and had the problem fixed in about an hour.

Billy provided an excellent service and I would have no hesitation in recommending him and using his services again if required.

Arrived when he said he would and carried out a very quick and satisfactory repair.

Great service for replacement oven element. Can't fault it.

Billy was quick to respond, professional and friendly. Went over and above to fix our dishwasher, including fixing something the installer should have done. Really happy with the service and price, will def call Billy next time we have any issues with our appliances.

We contacted Billy when our washing machine had started acting up. He arrived within a couple of hours of our call. The problem was identified and the nessary parts ordered. These were fitted promptly and efficiently as soon as they were available.
While he was fixing the washing machine we asked him to have a look at our oven which was also not working as it should. Again defective parts were identified and a price agreed and work completed the next working day.
All work was done efficiently and cleanly with minimum disruption to us.
I would definitely use Billy’s services again if the need arises and have no hesitation in recommending him to others

Arrived promptly and dealt with the 3-4 problems we had in the kitchen in a clean and professional manner.

Amazing service.

My oven element had blown and after 1 quick call I had someone coming out the next day to have a look and fix it.

I was warned that he may not have the element I needed in stock (he did) and gave me a rough cost (turned out to be exact).

Came to the house and not only did he replace the element he gave it a health check for us.

I would definitely recommend BR Domestic

Location of work carried out- Aberlady, East Lothian:
I booked Billy to service a dishwasher which hadn’t been used for sometime - and then extended the job to include the installation of an under counter oven and check the recent installation of a new washing machine. He had to re-do the electrical connection to oven.
Billy attended earlier than originally booked - which was very useful as were on a tight time frame and carried out all work very professionally. He took away the old appliance. We are totally satisfied with the work, the price and the communication. Would not hesitate to recommend him. Thank you Billy.

Great service and value for money, experience shows, problem solved and would definitely recommend this company to anyone.

Arrived when he said he would. Prompt service efficient and friendly. Good job done. Very reasonably priced. Would definitely use again.

Great service from this trader. He quickly presented a solution to our problem and expertly advised us from the outset. Would definitely use this trader again.

Our week could not have gotten much worse with the failure of our oven and dishwasher on top of a sick mummy!

I called Billy at 9.00am and he was at our house by 10am, admitadly due to a cancellation. He carried parts in his van so was able to replace the pump on the dishwasher and the fan on the oven there and then.

All carried out in an impeccable manner at a fair and honest price. I would not hesitate to recommend Billy to anyone.

Thanks for saving our weekend.

Billy had to try a couple of things before getting my washing machine working properly again. He always came when he said he would, put things back the way he found them and didn’t ask for payment until it was working again, definitely recommend.

I would definitely recommend BR Domestic Appliance. They came at short notice, and were very efficient and reliable. Thank you.

The engineer turned up when he said he would, completed the job quickly and charged £15 less than he had quoted.

Billy came out to fix my dishwasher the same day as I called him. He explained costs and charges before coming out so I knew what to expect. He came at exactly the time he said he would which meant no hanging around or follow up calls.
He managed to fix the problem really quickly and explained simply what caused the problem.
I was so happy with the work I have him coming back to fix my oven.
Very polite, knowledgeable and professional.
Thanks Billy

I am delighted to find someone who has a friendly and professional approach which inspires confidence. All prices for repair of the possible faults causing the breakdown of my washing machine were given in advance and not altered at the time. He was very competent and efficient, finding and repairing the fault quickly as well as checking it was in good working order before leaving. Excellent job just what is needed.

I have used Billy in the past for my washing machine and have always found him very reliable. He is always helpful and a very tidy worker. I have recommended Billy to family and friends and he has never let me down. We called him last week to fit a cooker and he was here within an hour.

Billy is highly professional. He advised on our oven repair and then swiftly came round to fit a new one. I would not hesitate to recommend him.

Arrived as agreed the day after I first called him, with a new integrated cooker. He fitted it without issue,and left a very happy customer. I highly recommend his services.

BRILLIANT SERVICE AND VERY FAIR . CAME OUT THE SAME DAY.
DELIGHTED.

Billy is a gem, he was like a man on a mission to fix my elderly oven, (which had been incorrectly diagnosed by the manufacturer) and to my amazement, after a lot diagnostic checking and real effort, he managed it!

He didn’t give up when I suspect the vast majority of tradesmen would have, he was personable, chatty and I felt very comfortable having him in my house.

He arrived on time and as promised, kept me updated throughout and didn’t even eat my biscuits!

I now have a happy oven. I can’t recommend Billy enough - 5 star service.

Thank you!

Very pleasant and courteous man. Extremely thorough and painstaking in diagnosing fault with washing machine with excellent result. Most impressed with him and would not hesitate to recommend to others!

I came across Billy after searching online for someone doing tumble drier repairs. He was quick to reply, quick to attend and fixed the problem immediately. He has since been back to fix my washing machine and cooker and I would not hesitate to use him again and to recommend him to others.

I had a problem with my integrated washing machine Billy was reconnected to me by a friend I could not be happier Billy arrived a couple hours after my phone call fixed the problem charge a reasonable and affordable price and had no more problems with my washing machine I’d definitely use Billy again and would hundred percent recommend to anyone, reliable fast service professional and affordable great service.

First class customer service. From initial enquiry call, visit was arranged and arrived promptly with job carried out to my satisfaction, for excellent value for money and quality of work excellent. I have already used BR Domestic Appliances for a further repair and recommended to various friends and colleagues.

Billy from BR Domestic fixed our washing machine. I called on the Sunday and he was out the following day. Very good value for money and extremely trust worthy. He was unobtrusive and got the job done extremely fast.
I have now recommended Billy to friends and family, one of which used him to repair their oven fan.
Highly recommended Billy.

He was prompt and great value for money highly recommend

My washing machine was making funny noises during a spin cycle nd a friend suggested I contacted BR Domestic Appliance Specialist so I called and Billy came out the next day and fixed my machine there and then! If any of my other appliances break down I know who I will be contacting!

Very quick response with same day fix and reasonable quote up front. Very friendly and would recommend to friends.

The service's were carried out quickly and efficiently.

BR domestic appliances were prompt and polite I wouldnt hesitate to reccomend the service. My washing machine was fixed really quickly and fir a reasonable price. Great service