In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 387 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 387 reviews.
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review stars review stars review stars review stars review stars   11th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Came the next day, reliable and fixed the issue quickly. Have used before and would again.
review stars review stars review stars review stars review stars   7th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy came to East Linton to replace the heating element in my electric oven. Excellent communication, came when he said he would, clean and tidy, did an excellent job. Five star service, highly recommended.
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Great reliable service. I asked Billy to replace the seal on my washing machine as it had become mouldy. Billy arrived when he said he would and replaced this in no time at all, with a genuine part. He also gave me advice on how to prevent this happening in future.
review stars review stars review stars review stars review stars   29th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, great communication, was able to schedule an appointment within a day, job completed quickly and a nice guy. Would definitely call Billy again.
review stars review stars review stars review stars review stars   25th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Really prompt and reliable service provided to fix my electric grill. Good value for money. Will definitely use them again.
review stars review stars review stars review stars review stars   21st May 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a minor but worrying fault on my cooker hob (ignition firing when not in use) and needed it sorted before going on holiday as I wasn't keen on leaving it sparking when I was away. Billy phoned me back within a few minutes of my panicked message, came out and sorted it straight away - all on a Sunday afternoon as well. A big relief that it's done, and he was very pleasant and efficient to deal with. Would definitely recommend.

review stars review stars review stars review stars review stars   14th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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I needed help with the overall working and instructions of all my new Zanussi appliances in a new kitchen . I called several businesses to no avail but William was fantastic , happy and willing to help . He came around the next day and even left his number and time if ever needed when in need . I would definitely use Billy again thanks to his professionalism and friendliness .
review stars review stars review stars review stars review stars   4th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from BR Domestic! This was the first number I called and service could not have been better. Prompt attention, diagnosed and repaired the washing machine and even told me, in advance, what the charge would be. 5 stars all the way!
review stars review stars review stars review stars review stars   3rd April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Within a few hours of contacting Billy he came to our home and sorted the faults in our oven on his day off. We would certainly recommend BR Domestic Appliance, excellent service.
review stars review stars review stars review stars review stars   31st March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine had been leaking quite badly. I called BR and he was able to come out to look at the machine that day and found the problem. He ordered a new seal and came the next day to replace it. Service was excellent, very helpful, would highly recommend and would use again.
review stars review stars review stars review stars review stars   29th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Phoned on behalf of an 87 year old neighbour, whose lower fan oven had stopped working.
Was talked through a quick fix, as it had gone into standby mode, and problem sorted in minutes. No charge!

Outstanding service. Will certainly recommend to anyone I know, or who asks

review stars review stars review stars review stars review stars   23rd March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Called Billy as my elderly Mother's oven caught on fire and I hoped it was fixable. Billy turned up the very next day as agreed and resolved the issue straight away. Source of the issue was fat on the grill element. There was absolutely no overselling, replacement of parts that were not required etc, Billy simply burnt off the fat and the oven is back to fully working.
A very honest and dependable service I will certainly be using again.
review stars review stars review stars review stars review stars   17th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent prompt service. Will definitely recommend to friends and I will use this company again.
review stars review stars review stars review stars review stars   15th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was repaired by Billy.
He responded to an initial text immediately. He came to do the job when arranged and completed the repair expertly.
He is professional, reliable and efficient. I would not hesitate to recommend him to anyone and I have done so in the past. Everyone who has had him to do work speaks very highly of him.

review stars review stars review stars review stars review stars   11th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine has been periodically not working properly and not finishing cycles, so Billy came out promptly and advised me what the issue was and how much it would cost to fix it. He advised us that it would be better to buy a new machine because of the age of our washing machine. I really appreciate his honestly and sound advice, somebody else could have made a fast buck by fixing the machine but Billy's honesty and integrity meant he gave us invaluable advice and even went the extra mile by helping me narrow down the search for the new machine. I wouldn't hesitate to use BR Domestic Appliances again or recommend them, 5 star service!

review stars review stars review stars review stars review stars   11th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my tumble dryer. Phoned BR and Billy came the next morning and was able to repair on that visit. Very helpful. Highly recommend
review stars review stars review stars review stars review stars   9th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking seal on my washing machine. Called BR to see if they could fix the problem. They got back to me with a price and came out the next day to replace the seal with no hassle.
Would definitely recommend them!
review stars review stars review stars review stars review stars   20th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher wasn't draining so wasn't working. I looked up recommended traders on this website and went for BR Domestic Appliance Specialist based on their positive reviews. I was very fortunate in that they were able to come out the very same morning I phoned - a bonus to be squeezed in last minute before Christmas. Job was completed quickly and cleanly. Would definitely use again!
review stars review stars review stars review stars review stars   16th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned this company regarding my dishwasher that was showing an error code. They were really helpful and rather than come out and charge me suggested what I might do easily myself to clear the code, which worked! So unusual these days to get someone friendly and helpful, would definitely make me want to use them again if needed.

review stars review stars review stars review stars review stars   5th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a washing machine door seal replaced and while he was there the engineer gave us some helpful advice about an oven that was tripping the RCD
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