In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

All About Drains Ltd

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 5.0 out of 5 based on 54 reviews and feedback
Trusted Trader since 2015

All About Drains Ltd
25 Moorfoot View, Bilston
Roslin
EH25 9SL
0131 440 3581
07796 340 397

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Business Information

DURING THIS PERIOD OF UNCERTAINTY WE ARE DOING ALL WE CAN TO MAINTAIN A SERVICE, KEEPING OUR STAFF AND CLIENTS SAFE.

WE WILL KEEP A SAFE DISTANCE AND WEAR RUBBER GLOVES, SO THERE'S NO CONTACT.

PAYMENT WILL BE RESTRICTED TO EITHER CARD PAYMENT OVER THE PHONE OR BY BACS TRANSFER.

IF YOU HAVE ANY OTHER CONCERNS, LET US KNOW.

All About Drains Ltd.

We specialise in

-Drain Unblocking,
-CCTV Drain Surveys,
-Drain repairs and non intrusive drain relining or patching.




Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 54 reviews.
Order by:
review stars review stars review stars review stars review stars   4th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with a slow draining kitchen sink that was getting progressively worse. Having failed to solve the problem myself I contacted All About Drains via this site. A few hours later I got a call to arrange a visit for later that afternoon. Work to clear the drain was done in less than 10 minutes! Very impressed, plus I received a discount on the call out fee as the job was so quick.
Would recommend for all drain problems.
review stars review stars review stars review stars review stars   9th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great professional fast service - reliable and communication great
review stars review stars review stars review stars review stars   28th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Contacted at 10pm on Monday night to clear blocked outdoor drain. Tommy gave a quote that night and by 10am the drain had been cleared. Excellent service and would definitely recommend.

review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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We noted a problem with our drains and, after checking the Trusted Trader website, we called All About Drains. They came the same day and set about investigating what turned out to be a complicated problem. They returned first thing the following day and with additional specialist equipment made further rapid progress. They were excellent at explaining the details of the problem and further preventative action we could take to supplement their solution.
Courteous, professional and knowledgeable staff. We strongly recommend them and would use their services again.
review stars review stars review stars review stars review stars   3rd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called them last night and they came first thing this morning to unblock the drains. Polite, on time and sorted it no problem. No more smelly drains :)
Would definitely recommend them.

review stars review stars review stars review stars review stars   2nd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our kitchen sink was draining very slowly. So I called All about Drains and the problem was discovered and fixed within three hours of first contact. If you have a drainage problem, call All about Drains. Knowledgeable, professional, efficient, tidy - all of that and more. Why go elsewhere?
review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Our upstairs toilet was not clearing efficiently. We were worried that there could be a blockage.
The response was quick and efficient. Tommy arrived at the agreed time. The problem (that the cistern was adjusted to flush at only 50% of full volume) was identified and easily sorted. A visual check of the interior of the waste pipe was also done at our request to assure us there was no blockage or weakness there. This inspection by camera involved the disconnection and reconnection of the toilet and was all done at no extra charge.
Our problem was solved, we were reassured and we were very satisfied with the service. We would recommend them.

review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had a blocked drain. Called All About Drains and it was fixed within two hours. Great service.
review stars review stars review stars review stars review stars   11th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Blocked pipe causing sewage stream in garden was fixed less than 3 hours after initial phone call - friendly and efficient!

review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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Cleared a blockage quickly and with little mess. They're very friendly and it was great service.
review stars review stars review stars review stars review stars   31st July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I had a leak coming to my city centre tenement basement from drain lines above which plant roots had damaged. Tommy visited me and provided a professional quote within a day. After I approved it, his team were on site quickly. They dug out a hole around the drain pipes and replaced the pipework, then filled it in. However, after they dug the hole, they found an extra pipe which was also damaged, which I had not even considered would be there. They just fixed that too. Its like they quoted for the outcome of fixing the problem of my leak and did whatever was necessary to achieve that, as opposed to adding extras for anything they found. The staff doing the job were delightful to talk to, and they explained everything they were doing and answered any concerns I had with intelligent and insightful answers, leaving me feeling very confident. It was an absolute pleasure doing business with this company.
review stars review stars review stars review stars review stars   7th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Work was more complicated and time consuming than it first appeared but the charge was as quoted. would definitely recommend.
review stars review stars review stars review stars review stars   28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had a sequence of problems, and All About Drains came out promptly each time. The second time involved putting in a patch on the drainage pipe, digging down to the pipe on the day before xmas - which was incredible. When a problem showed the third time, Tom came along to check himself which was much appreciated. But all of the guys from All About Drains were very responsible, and have all the kit to deal with a variety of problems. Wouldn't hesitate to use again - we highly recommend All About Drains!
review stars review stars review stars review stars review stars   26th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, Professional, Great service in an emergency. Highly Recommended.

review stars review stars review stars review stars review stars   16th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I called All About Drains late on a Saturday evening; they were on site by Sunday lunchtime and had the problem fixed very quickly indeed; in the process, locating a drain access point whose existence I had never suspected. Later they returned to fit a cover to the access point, which will speed any future repairs / investigations.
I have no reservations whatever in recommending the services of Tommy and his team. If only there were more companies so skilled, professional and customer oriented as All About Drains.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Did the job expediently and well
review stars review stars review stars review stars review stars   2nd November 2018
Value of Products/Services or Work Performed: £102
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Great company and quick respond.

review stars review stars review stars review stars review stars   16th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Spoke to Tommy on the mobile that morning on behalf of my mother whose external drain was overflowing and he fitted a visit in later the same day. Quickly identified problem and explained this to my mother and what needed done and then set about fixing it. Left the area clean and tidy when finished. Treated my mum with respect and charged a very reasonable price for the work carried out. No hesitation in recommending his service to others and will certainly call him again if required. Thanks for the excellent service Tommy.
review stars review stars review stars review stars review stars   17th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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They genuinely cared about doing a good job, thinking through the problem and working with care and respect for our property. Wouldn't hesitate to use again - we highly recommend All About Drains!
review stars review stars review stars review stars review stars   10th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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I had 2 sinks which were draining slowly. All about drains diagnosed and fixed the problem within 45 minutes. Excellent work. Workmen were friendly, polite and obviously knew what they were doing. Would happily recommend and use again.
review stars review stars review stars review stars review stars   16th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Tommy Rutherford has just been a delight to work with. Our situation is I was out of the country when the issue took place, with a 12 hour time different, but this was know problem for Tommy, he worked well and about the professional line to help in this situation.

I will be using in the future, and we have no issues recommending this company.

Denise Martin Laurie
review stars review stars review stars review stars review stars   11th December 2017
Value of Products/Services or Work Performed: £1 - £1000
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Tommy provided an extremely prompt and efficient service, I had a blocked kitchen and bathroom drain which Tommy removed in no time. Very happy with the price and service would highly recommend.
review stars review stars review stars review stars review stars   18th October 2017
Value of Products/Services or Work Performed: £1 - £1000
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First class service, quick to respond and very thorough with investigation and clearing the blockage ~ excellent price structure, value for money!
review stars review stars review stars review stars review stars   3rd August 2017
Value of Products/Services or Work Performed: £1 - £1000
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these guys were utterly brilliant, I can highly recommend them. they came immediately, were helpful, really friendly and reassuring and were able to do the work on the spot.
excellent service !!!
review stars review stars review stars review stars review stars   28th July 2017
Value of Products/Services or Work Performed: £1 - £1000
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Speedy response, cleared a blockage in my kitchen sink and in the communal drain. Excellent value for money. Friendly service would use again.
review stars review stars review stars review stars review stars   12th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Our drain was blocked between the last inspection chamber and the main sewer. All About Drains came at the agreed time and tackled the problem very efficiently, clearing the blockage effectively despite various minor problems which arose. Highly recommended.
review stars review stars review stars review stars review stars   14th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Required a drain inspection to check integrity of pipe work below a conservatory. Arranged for Tommy and team and they arrived on time. Excellent professional approach with high spec equipment suitable for needs. Drains inspected, cleaned up, written report and filmed inspection all done within the hour including DVD of pipe filming. Great response and excellent value. No hesitation in recommending. Donald McCormick www.mygarden.uk
review stars review stars review stars review stars review stars   3rd April 2017
Value of Products/Services or Work Performed: £1 - £1000
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So glad I found this company !
Excellent, friendly and efficient service, our drains were unblocked within 20 minutes , and at a very reasonable cost, no call out charge and I had the work done on a Sunday.
I can't recommend All about Drains highly enough.
review stars review stars review stars review stars review stars   23rd February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, polite & efficient.

Helpfully explained problem
review stars review stars review stars review stars review stars   8th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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I contacted All About Drains Ltd about a blocked kitchen sink and highly recommend them. Tommy Rutherford responded to my email promptly, arrived at the time we agreed the following day, and fixed the problem. Excellent service, decent price - would definitely recommend them.
review stars review stars review stars review stars review stars   30th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Came out promptly to deal with a blocked drain. Friendly, efficient and very knowledgable. Would definitely use again if we have any similar problems.

review stars review stars review stars review stars review stars   8th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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review stars review stars review stars review stars review stars   31st December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Kitchen sink was blocked - just before Xmas. Worst timing ever.

Tommy visited on the 29th and quickly cleared the blockage. Also helped put the pipes back together to test out the water flow.

Good communication, punctual (this was important to us due to our bad experiences with other companies), tidy, and very professional. A big thumbs up and he deserves 6 stars.

review stars review stars review stars review stars review stars   12th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with leak into flat below and with a toilet blockage that couldn't be easily rectified. Tommy has state of the art CCTV gear and traced both faults quickly and efficiently. Tommy was on time, communicated really well and sorted the problems with no fuss, highly recommended.

review stars review stars review stars review stars review stars   16th August 2016
Value of Products/Services or Work Performed: £1 - £1000
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Arrived at times arranged (or phoned if delayed).
Communicated clearly what was to be done, and why.
Demonstrated a detailed knowledge of drainage systems!
Very reasonable rate for the job
review stars review stars review stars review stars review stars   25th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Really fast, friendly, good value service from Tommy. Definitely recommend!
review stars review stars review stars review stars review stars   14th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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Tom and his assistant arrived on time. Assessed the problem and carried out to rectify the fault in a professional way...moments later, it's done...brilliant! Definitely will use their services again in the future.
review stars review stars review stars review stars review stars   11th July 2016
Value of Products/Services or Work Performed: £1 - £1000
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I consulted Tommy Rutherford for a blocked communal soil pipe in a 4 storey tenement block. He visited at my convenience and on time. His friendly manner and honesty was refreshing. His price was fair and he advised against a longer more expensive procedure. I would recommend Tommy and usehim again
review stars review stars review stars review stars review stars   26th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Tommy was helpful and courteous. He helped my friends out of a very awkward situation through his quick response and flexibility. If it were not fir him, my friends would have had their flat flooded twice due to a blocked drain. Thanks Tommy.
review stars review stars review stars review stars review stars   12th June 2016
Value of Products/Services or Work Performed: £1 - £1000
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Tommy from All About Drains, dealt with our blocked main drain within an hour of phoning him on a Sunday too. Much better value for money than the big national drainage firms.
review stars review stars review stars review stars review stars   13th March 2016
Value of Products/Services or Work Performed: £1 - £1000
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I have just used Tommy's (of All About Drains) services for the second time. He carried out work on my behalf yesterday (12th March 2016); he provides a prompt service and knows his stuff. On this occasion he had to move a blockage caused by food waste and moved a pipe to improve the flow.
On the previous occasion he carried out work for me (August 2015), he repaired a clay pipe which had cracked underground, which was then getting blocked with debris causing standing water. He had to open up drain access points (which someone else had concreted over), and make these good, before flushing the whole drain system for all 8 flats in a block.
review stars review stars review stars review stars review stars   16th January 2016
Value of Products/Services or Work Performed: £1 - £1000
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Tommy arrived promptly and as arranged. He obviously knew his stuff, and was able to sort out our drain problem quickly and efficiently, and was happy to take time to explain exactly what the problem was, how he was dealing with it, and what I could do to prevent the problem recurring.

If I was unfortunate enough to have another blocked drain I'd definitely contact him first.

review stars review stars review stars review stars review stars   30th December 2015
Value of Products/Services or Work Performed: £1 - £1000
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Plumber turned up promptly, discussed blocked drain and fixed problem within an hour. Slabs which needed lifting to access roding point were put back neatly. All very efficient, no drama from our little crisis :)

review stars review stars review stars review stars review stars   26th December 2015
Value of Products/Services or Work Performed: £1 - £1000
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This was a call–out on a Bank Holiday. We received a prompt, courteous, tidy and professional service. At the first telephone call the problem was discussed and I was given a response time that was met. Problem solved – great job! I would have no hesitation in recommending All About Drains to others.

review stars review stars review stars review stars review stars   20th November 2015
Value of Products/Services or Work Performed: £1 - £1000
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First class service from first enquiry call to completion of job. Punctual and courteous, would have no hesitation in recommending All About Drains.
review stars review stars review stars review stars review stars   11th November 2015
Value of Products/Services or Work Performed: £1 - £1000
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I had a blocked rain down pipe. All About Drains responded to my message very quickly and came the following day. The blockage was quickly cleared by high pressure jet. I was pleased he checked to ensure it was properly cleared. Quick and pleasant to deal with.

review stars review stars review stars review stars review stars   20th August 2015
Value of Products/Services or Work Performed: £1 - £1000
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Although in the end I didn't use their services as it turned out the problem wasn't to do with drainage, I found them very helpful and quick to respond. They were able to quickly locate the drain (which a plumber had been unable to do after an hour and a half at my property) and gave me good advice without charging for their time. Would definitely use them if I had a problem with the drains.

review stars review stars review stars review stars review stars   4th May 2015
Value of Products/Services or Work Performed: £1001 - £5000
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We were very satisfied with their work. They were very good at investigating our drainage problem and describing what was necessary to solve it. The work was done tidily and in good time.

review stars review stars review stars review stars review stars   29th April 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Very helpfull, reliable and punctual. Takes a pride in his work, did not give up on a difficult job till the problem was found.
review stars review stars review stars review stars review stars   28th April 2015
Value of Products/Services or Work Performed: £25,000+
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I have used All About Drains to support all aspects of drainage for my property development business - ranging from unblocking and repairing damaged drains through to the full design and installation of drainage for individual houses and a housing complex.

Throughout I have found the work to be of the highest standard - easily satisfying Scottish Water and Building Standards inspections - and to be exceptional value for money. So much so, that I no longer 'tender' for such works, using All About Drains as my sole supplier of drainage services.

The professional knowledge and experience of the staff is significant and the pragmatic and practical approach to solving (sometimes complex) drainage problems has been a huge benefit - in terms of time and financial savings - to my own business (Optimise, Design and Build Ltd))
review stars review stars review stars review stars review stars   28th April 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Tommy Rutherford provides a friendly, thorough and fair priced service. He is quick to respond to a call and I would recommend him to others.
review stars review stars review stars review stars review stars   28th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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Tommy Rutherford who owns 'All About Drains' is reliable, trustworthy, efficient and passionate about his business and the way it is conducted and works carried out, always with good results and would have no hesitation in recommending him to anyone.
review stars review stars review stars review stars review stars   28th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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Knew what they were doing, got straight to the problem and sorted it. Good value for money.
review stars review stars review stars review stars review stars   27th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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I would recommend all about drains to anybody that needed a drain company .customer service was excellent well updated on the work .would not use any other company in the Edinburgh and the Lothian's now . He is always on time and very polite and great value for money