In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Alcatraz Locksmiths ltd

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 5.0 out of 5 based on 104 reviews and feedback
Trusted Trader since 2018

Alcatraz Locksmiths ltd
37 Durar drive
Edinburgh
EH4 7HW
0131 467 7675
07861 706 718
     

Trade Associations

Trade Association Membership

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Business Information

WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?

GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.

FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service

QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.

We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.

SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts

If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.

Trader Map Location

Videos

Alcatraz - Edinburgh Locksmiths

Reviews and Feedback

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5.0 out of 5 based on 104 reviews.
Order by:
review stars review stars review stars review stars review stars   6th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny arrived very quickly to fix an old conservatory door which would not lock. He stripped the door and resolved the issue quickly.
review stars review stars review stars review stars review stars   27th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Threatening to break for a while, our dodgy patio sliding door lock broke this morning, leaving the door unlocked. Danny was quick to fit us in and able to change the lock - saving us the expense of buying a whole new patio door! He also changed the handles on our front door so they spring closed again. Totally value for money and excellent service - I definitely recommend Alcatraz Locksmiths (as well as the excellent name!).

review stars review stars review stars review stars review stars   22nd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Woke to find that I could not open the back door as mechanism in upvc door had jammed (not for the first time). Phoned and was told that someone would arrive between 11-12 that morning. Danny duly arrived on time, fully explained the problem and carried out a comprehensive repair. Was pleasant and was obviously a tradesman who knew his stuff. We were very pleased with the result and the reasonable price. Would not hesitate to recommend!
review stars review stars review stars review stars review stars   13th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fast effective and a pleasure to deal with
review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick service to replace an old and badly deteriorated lock on our front door. We've used Alcatraz before and didn't hesitate to call them again. Great service; friendly, prompt, professional, good value and quality work - highly recommended.
review stars review stars review stars review stars review stars   9th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Danny. Not only did he change the locks on the garage but also advised on changing two other locks for greater security and did not charge any extra labour. Great workmanship and high integrity.
review stars review stars review stars review stars review stars   6th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was unable to open my front door due to a fault.
Alcatraz arrived at the agreed time and fixed it superfast.
I was also able get a new lock and door handles at my request, and at a great price. Satisfied customer.
review stars review stars review stars review stars review stars   3rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny has just been a hour ago, Fitted new lock to front door, he was very quick and efficient, and he was bang on time he said he would get here. Very friendly and will definitely use him again plus very reasonable priced.
review stars review stars review stars review stars review stars   23rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Danny from Alcatraz Locksmiths and explained the problem with the door and how we were unable to lock them. He said he will come in 25 minutes and he kept his word, he arrived on time, fixed the door and explained the issue to my partner. He texted me after, that the job was done. I will definitely use that company in the future and recommend it also.
review stars review stars review stars review stars review stars   22nd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I required a locked door to be opened and new lock installed, Alcatraz Locksmiths were extremely fast at responding to my request. They were very professional and set about the job at hand, they installed an upgrade lock to the door and the price quoted didn't change at all. I was extremely pleased with the level of work done and how fast it was done, I highly recommend Alcatraz Locksmith to anyone that requires an excellent but cheap locksmith.
review stars review stars review stars review stars review stars   19th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Key snapped in the lock. Called and got an instant quote to fix, which I thought was very reasonable, and was told they’d be there in 20 minutes. Arrived on time and had the job completed in no time. Very good at maintaining social distancing and very polite too.

Turned a very stressful situation into a very easy one!

Can’t recommend highly enough, especially after hearing some horror locksmith stories in Edinburgh.
review stars review stars review stars review stars review stars   19th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny came straight away and helped me by replacing a barrel on a lock. Fantastic service, fantastic price, fantastic guy. Would definitely use again, already telling all of my friends and family how wonderful ALCATRZ are.
review stars review stars review stars review stars review stars   18th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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The locksmith was very friendly and professional. Although it was a predicament to get back in they were clear and concise about what they were doing and were very efficient. They responded to my call very quickly as well. I’m happy to have used their service and if I were ever stuck in the same situation again there’s no one else I’d call. 5 star service.

review stars review stars review stars review stars review stars   4th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Thanks for quick response and good workmanship.
review stars review stars review stars review stars review stars   3rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Danny was so,so quick in responding to my problem, providing a quote and service within hours. He was reassuring, it was obvious from our conversation that he knew exactly what he was talking about and I can't recommend him highly enough.
review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Bedroom door lock fitted. Trader came fitted it, customer service was great, explained clearly how to work the lock. Came whilst covid-19 is happening which I am most great-full for.
review stars review stars review stars review stars review stars   27th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Broken gearbox replaced on uPVC door. Really happy with every aspect of dealing with Alcatraz. Speedy, efficient, reliable and friendly. Definitely recommend.
review stars review stars review stars review stars review stars   18th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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This is the second I have used Danny and very satisfied with the service. Very good response to repair the lock on my front and back door. Pleasure to deal with and a competitive price. Would certainly recommend Danny
review stars review stars review stars review stars review stars   18th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and professional work. Actual cost was less than the original quote as the lock did not need completely renewed and this was recommended to me. Would recommend
review stars review stars review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Answered call quickly. Arrived at agreed times. Repair done quickly, at a good price. Explained issue with lock. Easier than having to deal with house insurance company!

review stars review stars review stars review stars review stars   27th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and did the job for a fair price
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Would recommend
review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Evening call out - excellent service and job completed- definitely recommend...

review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great same day service, arrived when initially indicated on what was obviously a busy day. Fixed our lock mechanism with efficiency and skill. Thanks.
review stars review stars review stars review stars review stars   11th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz came out to replace all my external locks. Very professional and helpful and will definitely use again!

review stars review stars review stars review stars review stars   6th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service came out straight away was very friendly and gave detailed explanation of the issues I was having with my lock - new lock and gearbox fitted very happy with the work done and would not hesitate to recommend to friends
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Faulty mortice opened and replaced with a British Standard lock.

Great service and very fair price.
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Quick service!
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Danny came to check front and back door locks, which he said were fine.
He refitted a bathroom door lock and handle which had come loose and away, and fitted a chain for the front door, explaining everything
Charge was very reasonable, and I would contact him again.
Very helpful information on his entry on Edinburgh Trusted Traders website.
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £75
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Really pleased with Danny’s work. Professional, courteous and most importantly - fast.

Couldn’t recommend highly enough!

review stars review stars review stars review stars review stars   28th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Following a break in where garage keys were stolen, Danny responded immediately with no call out fee. Locks replaced within 90 minutes of first contacting him. Friendly, helpful, and great value.

review stars review stars review stars review stars review stars   25th November 2019
Value of Products/Services or Work Performed: £70
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Arrived quickly, professional service and good price. Thank you!

review stars review stars review stars review stars review stars   22nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to front door.
Reliable, knowledgeable, exc value.
Many thanks ????
review stars review stars review stars review stars review stars   18th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent quality work completed expertly and efficiently by a pleasant young man st an acceptable price.
Pleased to recommend
review stars review stars review stars review stars review stars   18th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Danny came to replace a lock in our garage conversion to make it more secure. He arrived on time and provided good advice and a friendly and efficient service. Happy with the result and would recommend Danny to friends.

review stars review stars review stars review stars review stars   17th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I have used Alcatraz Locksmiths 5 times (for various rental properties I manage). I thoroughly recommend them. Superb - efficient, extremely quick to help and cheap. I have their number stored on my phone and wouldn't think of yusing any other locksmith.
review stars review stars review stars review stars review stars   8th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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My door jammed and I wasnt able to open it! Danny was brilliant! Reliable, honest and would 100% recommend. Really friendly and came on time. Well priced and job done quickly
review stars review stars review stars review stars review stars   4th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I called Danny this morning and he answered immediately. I was booked in for 12 noon, but he finished early and was able to come sooner , which was great. The locks were fixed and another job on a upvc door fixed .

I found Danny to be efficient and reasonably priced

I'd definitely recommend.
review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £60
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Emergency call out for locking myself out of my flat. Arrived in 10mins. Fully replaced lock 10mins after that. Cleaned up after himself too. Friendly guy.

review stars review stars review stars review stars review stars   28th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and good price, thank you!
review stars review stars review stars review stars review stars   27th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Would definitely recommend.
review stars review stars review stars review stars review stars   26th October 2019
Value of Products/Services or Work Performed: £60
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locked out of my flat on a Saturday evening, needed to have door opened asap. He arrived in less than 15 minutes, a very friendly guy, job was finished in a flash, the cost felt quite reasonable (£ 60) under the particular circumstances. I'm satisfied and grateful.

review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fast response time. Fixed my lock and replaced door handles. Also realigned door. Quality service at a good price. Would recommend him to anyone who needs a locksmith in a hurry .
review stars review stars review stars review stars review stars   11th October 2019
Value of Products/Services or Work Performed: £130
Ratings
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Phoned for quote and arranged time to come and fix faulty lock on back door. Arrived on time and completed the repair at a fair price. If you need a locksmith then I would recommend Alcatraz for a 1st class experience.
review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I cannot speak too highly of the service provided and the way in which it was provided. Locksmith came to our house within 30 minutes of answering phone call and took less than that time to fix it. He then showed us how to fix it ourselves next time!

review stars review stars review stars review stars review stars   21st September 2019
Value of Products/Services or Work Performed: £90
Ratings
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Came straight away within 30 minutes. Great quick service and helpful with advice. Would 10/10 recommend again.
review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Door unlocked but wouldn't open, came along got door open showed us the problem, then fixed and checked mechanism with no need for spare parts and a very good price too. Highly recommend.
review stars review stars review stars review stars review stars   16th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Had a problem with the locks on my back door, phoned Alcatraz Locksmiths, and Danny arrived within the hour. Sorted the back door and aligned my front door. Would have no hesitation in recommending Alcatraz Locksmiths, great job and excellent service.
review stars review stars review stars review stars review stars   14th September 2019
Value of Products/Services or Work Performed: £70
Ratings
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Excellent service pleasant manner would highly recommend
review stars review stars review stars review stars review stars   11th September 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent customer service. Explained charges the work required and a good discussion about the different replacement parts available and cost. It would be good if every tradesperson was like Danny.
review stars review stars review stars review stars review stars   11th August 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I needed a broken handle replaced on a patio door. They came out on time to replace but needed to order a part which arrived the following day (it was too late in the afternoon to get that day). I was contacted when they had the part and they arrived 10 minutes later to fix it. I could not fault the service, polite, punctual and value for money. I’d recommend them and I would definitely use again.

review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Was lovely, friendly and really helpful. Arrived when he said and gave good advice. Happy with the service and would recommend.

review stars review stars review stars review stars review stars   30th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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I was recommended Danny by another trader and I was not disappointed. He confirmed the job, attended my property on time, got on with the job quickly and efficiently and to top it all off it did not cost me as much as I had expected! Brilliant!

review stars review stars review stars review stars review stars   13th July 2019
Value of Products/Services or Work Performed: £50
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So fast and friendly - came out right away on a sunny Saturday and got me back into my flat. Cheapest by far too! Thank you so much Danny!!
review stars review stars review stars review stars review stars   17th June 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Great company, very efficient and friendly
review stars review stars review stars review stars review stars   15th June 2019
Value of Products/Services or Work Performed: £130
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After a burglary, called Alcatraz Locksmiths to change locks and couldn’t be happier with the service they provided. Arrived promptly, very personable, reasonably priced and offered sound advice for further protection. I would definitely recommend using them.
review stars review stars review stars review stars review stars   25th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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The extremely fast response to my emergency -(going on holiday, locked the door and left car keys on kitchen table) -meant my wife didn’t divorce me and we got to our destination on time! Very happy with the service.
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Came to open yale lock. Quoted 60 pounds in the phone and was there is 20 minutes. Ended up fitting a new lock at no extra cost. Very affordable and quick service.
review stars review stars review stars review stars   8th May 2019
Value of Products/Services or Work Performed: £85
Ratings
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Nice locksmith, work was done well and quickly.

review stars review stars review stars review stars review stars   3rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Called Alcatraz in the morning and he attended that afternoon after going through a lot of detail and likely coatings on the phone.

After he arrived he went through all the options to solve the issue and when it was decided he worked quickly to resolve it.

And the cost was less than reasonably quoted!

Winner! Happily to recommend and will use again if needed.

review stars review stars review stars review stars review stars   25th April 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fantastic service. Danny was extremely pleasant and efficient and responded to my call right away. Would highly recommend Alcatraz Locksmiths.

review stars review stars review stars review stars review stars   24th April 2019
Value of Products/Services or Work Performed: £100.00
Ratings
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Wanted to get extra locks added. Got some great advice and only needed a barrel change. Highly recommended.
review stars review stars review stars review stars review stars   23rd April 2019
Value of Products/Services or Work Performed: £60
Ratings
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This afternoon I returned to my flat to find that a visitor had adjusted the snib lock from the inside, before leaving my flat this morning, meaning that my key no longer worked in my Yale lock. Stressful since I had work to do and a Skype meeting to attend. Alcatraz Locksmiths said they could be with me within the hour, which they were. And the locksmith could not have been more considerate, kind, helpful, effective and friendly. He managed to sort the problem within 8 minutes, leaving no mess (as in scratches etc) on the paintwork, and all the while being extra cheery!! Would use Alcatraz Locksmiths again in a flash, and will recommend to all my friends too.
review stars review stars review stars review stars review stars   16th April 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Prompt response, excellent service and great price.
review stars review stars review stars review stars review stars   8th April 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Super efficient and friendly service. Responded promptly to my enquiry, arrived when arranged and did a great job. Highly recommended.

review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £60
Ratings
review stars review stars review stars review stars review stars   Value for money
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Quick response and cheap price
review stars review stars review stars review stars review stars   25th March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Replacing a lock. Very quick, professional and friendly.

review stars review stars review stars review stars review stars   17th March 2019
Value of Products/Services or Work Performed: £90
Ratings
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Great service

review stars review stars review stars review stars review stars   14th March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny/Alcatraz was recommended via social media and by this site. So glad I contacted him. He knew exactly what was needing done from my description and came out really quickly. Arrived on time, explained again what was wrong and showed me the fault. Fixed it and all done! Definitely recommend!

review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Very professional, explained what he was going to do to fix the problem. Made you feel at ease, no hidden cost, broken lock in door that would not close - fixed no problems. Very tidy.
review stars review stars review stars review stars review stars   24th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Could not recommend more!! We were unable to get in to a relatives house in an emergency, very quick service. Very friendly and helpful. They went above and beyond, thank you so much, you saved the day.

review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny was quick and efficient and gave great advice on suitable locks for my doors. Very reasonable price.

review stars review stars review stars review stars review stars   14th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Friendly customer service. Prompt and reliable. Explained work to be carried out and very reasonable price.
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Very prompt and professional service
review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Quick and attentive service. Polite and friendly. Will use again.
review stars review stars review stars review stars review stars   4th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Courteous, high quality and utterly transparent workmanship. Danny was professional and a great guy to talk with as he worked; all the while he helped talk me through what he was doing and why (and in understandable terms too!!).
Cannot be more pleased with the service I’ve received.
review stars review stars review stars review stars review stars   16th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Danny came out within 15/20 minutes of calling him which was great - very quick to get us in the house (especially having kids with us) after the key broke in the lock. Would highly recommend and will use him again if needed in future.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent service would highly recommend
review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £85
Ratings
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Great service. Really quick and efficient and Danny put us completely at ease. Will definitely use again.

review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Professional courteous speedy service.

Would highly recommend.

review stars review stars review stars review stars review stars   7th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Fantastic service. Offered quick appointment arrived on time and delivered a very high level service. Tricky problem to work out with door lock but persevered and would highly recommend
review stars review stars review stars review stars review stars   13th November 2018
Value of Products/Services or Work Performed: £132
Ratings
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Caught a price over the phone before we asked him to come out he arrived within the hour job was done with in 30 minutes easy to talk to new what he was doing just asked a few questions over phone and just charged the price he gave over phone it was cheap would definitely get him to come out again if we had problems would definitely recommend Alcatraz locksmiths
review stars review stars review stars review stars review stars   5th November 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Excellent workmanship. Would highly recommend. Thanks again :-)

review stars review stars review stars review stars review stars   25th October 2018
Value of Products/Services or Work Performed: £70.00
Ratings
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I locked myself out and went to work. I called up the locksmith Danny and we arranged a suitable for me to meet back at the house. He explained the charges to get me access 50 and 20 to replace the lock. I went for new replacement Chubb lock. £70. He was very friendly and the job carried out in 20 mins. I am very happy with the service. Thank you
review stars review stars review stars review stars review stars   1st September 2018
Value of Products/Services or Work Performed: £85
Ratings
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Thank you very much for a great service. I have used this company twice (for different lock issues), and each time have been impressed with the speedy response, friendly locksmith and efficient service. Locks are fitted quickly and with minimal mess. Many thanks again.

review stars review stars review stars review stars review stars   17th July 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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We had two jobs one of which turned out to be a lot simpler than expected and the other a lot more tricky. The locksmith tried various solutions and sorted it all out for us - and didn't charge any extra because the first job was straightforward, which was very fair of him. Service was quick - they fitted us in the next day - and we knew what it would cost in advance. Really cheery locksmith and highly recommend this company.
review stars review stars review stars review stars review stars   27th June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Was able to come round really quickly, friendly, explained options very well and did a great job. Would recommend and use again!

review stars review stars review stars review stars review stars   25th June 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Punctual and friendly service. Quickly and effectively did the job, explaining the process and offering great advice at all time. I would recommend 100%.
review stars review stars review stars review stars review stars   21st June 2018
Value of Products/Services or Work Performed: £1 - £1000
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After initial call my lock had been changed within 15 minutes. Tbf I was only a few streets away.
Friendly, professional and trustworthy guy.
I was very happy with the service and would absolutely recommend.

review stars review stars review stars review stars review stars   13th June 2018
Value of Products/Services or Work Performed: £90
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Tradesman arrived (quickly) when he said he would, tried to open door lock without damage, then replaced it promptly when that wasn’t possible. Also gave advice on improving window locks in future. Excellent service.
review stars review stars review stars review stars review stars   11th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very good service.
review stars review stars review stars review stars review stars   8th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommended....excellent service friendly and efficient
review stars review stars review stars review stars review stars   7th June 2018
Value of Products/Services or Work Performed: £65
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Cheapest of three quotes. Friendly guy, would highly recommend.
review stars review stars review stars review stars review stars   2nd June 2018
Value of Products/Services or Work Performed: £1 - £1000
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Top job, done promptly
review stars review stars review stars review stars review stars   16th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Came when he said he would and explained everything before fixing all that needed fixed. Fair price too!

Excellent job

Thanks
review stars review stars review stars review stars review stars   3rd May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Have used this locksmith on 3 different occasions now. Has always been able to provide an appointment within a time scale that suited. Has been prompt, kept up good communication if needed. Been willing to make adaptions to fit exactly what we needed. Always cleans up after, no mess left. Always very happy with their work/service.
review stars review stars review stars review stars review stars   27th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Locked myself out my flat and called Alcatraz. Service was prompt and communicative taking no more than 15 mins to attend having explained options over phone. Being unable to access Assa lock was a confidence booster to my security and given the choice I opted to have my lock drilled out to access property and then a new lock akin to my old one fitted very professionally and speedily with 3 new keys supplied. Service was outstanding and value for money exceptional. I wouldn’t hesitate to recommend Danny to others.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service- will definitely recommend and use again.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £60
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Weekend job, turned up on time, good communication with phone, priced clearly from the start, efficient and quick, talked me through what he was doing as well, changed the lock with no problems. Would very much recommend Danny at Alcatraz Locksmiths to anybody needing locksmithing done in Edinburgh or the Lothians. Thanks Danny.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £150
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Arrived at property at the agreed time. All work explained and associated costs involved discussed before any work commenced. Kept informed throughout the repair to discuss the fault and what was required to fix the problem. Very quick repair. Very friendly and professional service.
review stars review stars review stars review stars review stars   9th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, helpful, prompt service when you just need peace of mind!

review stars review stars review stars review stars review stars   22nd March 2018
Value of Products/Services or Work Performed: £75
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I've never left a positive review about a trader before but I would wholeheartedly recommend any friend, family or insurer about Alcatraz!! They fixed my handle within 20 mins but crucially they explained the problem was my door alignment not the handle.they upgraded the handle and realigned the door in double quick time. At any opportunity I would recommend their services. Many thanks, Gareth
review stars review stars review stars review stars review stars   15th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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My house had been broken into and the inside porch door was locked shut. I tried to unpick the lock and failed. It was after-hours, but I called Danny and he was over within 20 minutes. He managed to get the key out of the lock without damaging the old vintage door. It only took him 10 minutes. I'd highly recommend using this company.