Alcatraz Locksmiths Ltd
5.0 out of 5 based on
144 reviews and feedback
Trusted Trader since 2018
Alcatraz Locksmiths Ltd
37 Durar Drive
Edinburgh
EH4 7HW
37 Durar Drive
EH4 7HW
0131 467 7675
07861 706 718
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Trader Categories and Services
Locksmiths, Door Lock Repairs, UPVC Door and Window Locks Repairs, Emergency Locksmiths, Door Installation & Door RepairsTrade Associations
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Business Information
WHY CHOOSE ALCATRAZ LOCKSMITHS LTD?
GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.
FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service
QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.
We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.
SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts
If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.
GENUINE LOCAL COMPANY
We are not a national Franchise company who charges high prices. We Are a local company based in the Corstorphine area of Edinburgh. Because we are mobile Locksmiths, we have next to no overheads. This means we can pass the savings onto the customer.
FIXED PRICES / NO CALL OUT FEE
All our prices at Alcatraz locksmiths are fixed. We can give a customer an accurate quote over the phone by simply asking a few questions regarding what service they need. If a customer is not sure what they are talking about or they would prefer a face to face quote that is no problem too. We will go to the property and give a free quote with absolutely no obligation to use our service
QUICK SERVICE
We know that customers can find themselves in a stressful situation when they have a problem with their door or window locks. That is why we will always try to accommodate a customer within an hour of receiving their call, or at at time that suits then.
We realise having problems with your locks can be stressful. That's why we aim to be at all jobs within 30 minutes of receiving the call. We accept all payment methods, and all work comes with a 1 year guarantee.
SERVICES
24 hour emergency service
Lock changing / new installations
UPVC / multi-point door lock repairs
Lock upgrades to insurance spec BS3621
On site key cutting
OAP & student discounts
If there is something you don't see on this list, or would like a free no obligation quote, feel free to give Danny a call today.
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Alcatraz - Edinburgh LocksmithsReviews and Feedback
5.0 out of 5 based on
144 reviews.
Order by:
16th October 2021Value of Products/Services or Work Performed: £1 - £1000
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Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Danny came over the same day in the time window he advised. Did a quality job and even oiled my other locks too. Really pleased and would always use him going forwards.
Ross
12th October 2021Value of Products/Services or Work Performed: £1 - £1000
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Friendly and professional locksmith. Will definitely call Danny again for future jobs.
The quote for changing two locks was very reasonable. The original locks were fairly old so replacing them was somewhat involved but Danny completed the work quickly and to a high standard.
I'm really pleased with the price and quality of the work. I wouldn't hesitate to recommend Alcatraz Locksmiths.
The quote for changing two locks was very reasonable. The original locks were fairly old so replacing them was somewhat involved but Danny completed the work quickly and to a high standard.
I'm really pleased with the price and quality of the work. I wouldn't hesitate to recommend Alcatraz Locksmiths.
7th October 2021Value of Products/Services or Work Performed: £1 - £1000
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Really helpful service. Called them up around 11 to help me out with an issue with my front door lock. They arrived around 1 o’clock and were done in less than 30 minutes. Nice staff. Thank you so much!
zoe
5th October 2021Value of Products/Services or Work Performed: £1 - £1000
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Excellent job done on same day as request
John
26th September 2021Value of Products/Services or Work Performed: £1 - £1000
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Came out and fixed my door within 2 hours of getting in touch
Very good price and a lovely guy.
Highly recommend
Very good price and a lovely guy.
Highly recommend
Dylan clack
24th September 2021Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz replaced the cylinder in our street door lock and cut 16 keys. They called back when they said they would, attended promptly and did an excellent job at a reasonable price. Have used them before and would do so again.
21st September 2021Value of Products/Services or Work Performed: £1 - £1000
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fast reliable, trustworthy really good quick work and would absolutely trust again
11th September 2021Value of Products/Services or Work Performed: £1 - £1000
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I had problems with the lock on the door into my flat, so much so that yesterday I could not lock it from the outside. Today I phoned four other locksmith companies who all gave a reason (I'm on holiday, I'm too busy, I don't work at weekends etc). This was the first company that I actually spoke to a person, and Danny expressed a willingness to come even though he only works on Saturday mornings, and this was 3pm. He came by 5pm as he had promised and gave me the reassurance that his adjustment would prevent this happening again. I see the work is guaranteed for one year. I am a very satisfied customer and will certainly recommend this firm.
Mrs Christine Smith
13th August 2021Value of Products/Services or Work Performed: £1 - £1000
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New lock mechanism fitted to UPVC door. Called at 10:51 and job completed by 1.00pm. Very impressive!
4th August 2021Value of Products/Services or Work Performed: £1 - £1000
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New lock and door parts fitted.
Prompt efficient friendly service. I would highly recommend use of this company.
Prompt efficient friendly service. I would highly recommend use of this company.
Jacqui O'Neill
20th July 2021Value of Products/Services or Work Performed: £1 - £1000
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I called Danny at lunchtime today and he attended my mother in-laws home to remove her broken key from the lock, replace the barrel and went the extra mile to realign the Upvc door.
Trustworthy, reliable, courteous and polite and reasonable price. Would definitely use again and recommend to others.
Trustworthy, reliable, courteous and polite and reasonable price. Would definitely use again and recommend to others.
Jason Staines
19th July 2021Value of Products/Services or Work Performed: £1 - £1000
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A replacement lock and handles. Door realignment.
Danny was fantastic, friendly and very efficient. Reasonable prices.
Highly recommended.
Danny was fantastic, friendly and very efficient. Reasonable prices.
Highly recommended.
2nd July 2021Value of Products/Services or Work Performed: £1 - £1000
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Danny was reliable, helpful and knowledgeable. Highly recommend !
26th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Back and front UPVC door locks and handles well past their best. Phoned Alcatraz and they came the next day within the times quoted.
Carried out the installation of the locks and handles quickly and efficiently and at a decent price. I would definitely recommend this company
Carried out the installation of the locks and handles quickly and efficiently and at a decent price. I would definitely recommend this company
David Smith
25th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Danny was brilliant. He was able to come by less than an hour after I called, was very clear on the price (which was very reasonable), and he said was friendly and efficient. Highly recommend.
Victoria L
24th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Great prompt response, with the job done efficiently at the price quoted. It is lovely to have such a dependable service. The problem (broken patio door lock) was fixed, and we were shown how to stop it happening again. We would certainly use this trader again (although hope we don’t have to!)
Thank you
Thank you
23rd June 2021Value of Products/Services or Work Performed: £1 - £1000
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Quickly addressed repair to front door lock. Great work and excellent service for very reasonable price. Would definitely recommend.
Izzy
16th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Replaced door mechanism. Fast and effective service!
M
11th June 2021Value of Products/Services or Work Performed: £1 - £1000
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Excellent experience from start to finish.
Two external doors from sun room would no longer lock securely. Contacted Alcatraz one afternoon, after explanation and discussion they arrived the next day and on time. Work was carried out, with replacement items fitted from stock held in the van. (No popping off to Screwfix or B&Q to get spares. I was previously charged 2 hours by an electrician for getting parts). Various option were discussed throughout, identifying the problems, giving me options and recommendations. Work carried out professionally and neatly with a proper tidy up when the jobs were completed.
A day later I identified a minor issue which just need tidied up and when Alcatraz were contacted in the late afternoon, were in attendance the next morning to resolve.
This is sound, quality and professional service we expect but so seldom can find. Cannot recommend highly enough and will definitely being using Alcatraz the next time I have any lock or security issues.
Two external doors from sun room would no longer lock securely. Contacted Alcatraz one afternoon, after explanation and discussion they arrived the next day and on time. Work was carried out, with replacement items fitted from stock held in the van. (No popping off to Screwfix or B&Q to get spares. I was previously charged 2 hours by an electrician for getting parts). Various option were discussed throughout, identifying the problems, giving me options and recommendations. Work carried out professionally and neatly with a proper tidy up when the jobs were completed.
A day later I identified a minor issue which just need tidied up and when Alcatraz were contacted in the late afternoon, were in attendance the next morning to resolve.
This is sound, quality and professional service we expect but so seldom can find. Cannot recommend highly enough and will definitely being using Alcatraz the next time I have any lock or security issues.
N Hill
11th May 2021Value of Products/Services or Work Performed: £1 - £1000
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Very quick to replace locks even with having to order a less popular/standard lock.
Great chat and job done within the hour.
Great chat and job done within the hour.
27th April 2021Value of Products/Services or Work Performed: £1 - £1000
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Fantastic. Fitted a new lock on my back door and was super friendly, efficient and arrived when he said he would. A really good guy.
Leanne
22nd April 2021Value of Products/Services or Work Performed: £1 - £1000
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Repair to patio door locking system
Excellent and reliable service
Excellent and reliable service
A Mcleod
16th April 2021Value of Products/Services or Work Performed: £1 - £1000
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Fast response, prices up front, great job. Totally recommend!
Donald Drury
13th April 2021Value of Products/Services or Work Performed: £1 - £1000
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Upvc door gradually would not lock over several weeks. New lock?
After inspection, new lock was not needed, just several adjustments.
First class communication, service and price.
Would use again without hesitation.
Thank you.
After inspection, new lock was not needed, just several adjustments.
First class communication, service and price.
Would use again without hesitation.
Thank you.
William Law
16th February 2021Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and prompt response.
L Ferrigan
11th February 2021Value of Products/Services or Work Performed: £1 - £1000
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The lock on my French doors broke meaning I couldn’t secure the house. Contacted Alcatraz & Danny came out & carried out a repair for me. I’d expected a new lock may be needed but they were able to fix the old one which kept the bill very reasonable. Prompt & professional service. I would recommend this company & would definitely use them again.
Amanda
1st February 2021Value of Products/Services or Work Performed: £1 - £1000
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Quick response, quality work, good value.
Very happy and would not hisitate to recommend.
Thanks.
Very happy and would not hisitate to recommend.
Thanks.
31st January 2021Value of Products/Services or Work Performed: £5001 - £25,000
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Damaged UPC door lock replaced. What a nice chap came to fix it he was polite and very easy to get on with he was like one of the family. He phoned to say he was going to be later than expected but we did not wait to long. He knew what he was talking about and was very good value for money. I would definitely use him again
and tell others about Alcatraz.
and tell others about Alcatraz.
Peter.Joseph.Harvey
21st January 2021Value of Products/Services or Work Performed: £1 - £1000
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We needed to replace a garage door lock. Alcatraz visited and gave us a few costed options then returned the next day to complete the works. All work was carried out promptly and with minimum fuss. Would have no issues in recommending Alcatraz.
Alan Kennedy
17th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Danny came round to change the locks in my new house. He was so helpful and gave me some great advice. Highly recommended and thanks so much for helping me out.
Victoria
11th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Responded immediately and did another job which was above and beyond. Very likeable and professional. Highly recommend Alcatraz Locksmith.
Christine McColl
10th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Lost my keys, called Alcatraz and within 30 minutes my lock was changed, great service.
Christopher Skivington
6th October 2020Value of Products/Services or Work Performed: £1 - £1000
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Great professional service from Danny at Alcatraz Locksmiths Ltd. It was easy and simple to make an appointment. Danny provided a quote for the work prior to visiting me and once on site he was honest in identifying where I could save money as part of the installation. Great advice on security. The work was carried out promptly and efficiently and I'm very pleased with the final result. I would certainly recommend Alcatraz to anyone seeking a professional and competitively priced locksmith and I will definitely use him again in the future. Thank you.
Mr W Beynon
23rd September 2020Value of Products/Services or Work Performed: £1 - £1000
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Required locks changing for elderly relative, excellent job, arrived within time frame specified and completed job quickly and efficiently. I would have no concerns about recommending Danny
Mike Holligan
3rd September 2020Value of Products/Services or Work Performed: £1 - £1000
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Had lock on UPVC door replaced quickly after initial call. Good service. Replaced another lock and fixed an unaligned patio door at same time.
Billy Renfrew
2nd September 2020Value of Products/Services or Work Performed: £1 - £1000
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Did some work to realign a front door where the main lock was sticking quite badly. Turned up when he said he would and charged a fair price.
29th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Let into house after being locked out. Great service and reasonable price, thanks !
Ed
20th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Phoned Alcatraz and got a timescale of arriving between 1 and 2pm same day. Arrived just after 1pm. He fitted a new lock to my front door, replacing old faulty lock. Aligned the door for me as well so all worked as it should. I also got him to supply and fit a new more secure lock to my back door. He was very quick and efficient. Work was well priced. Very friendly and I will definitely use him again, if an occasion occurs.
Derek Fair
13th August 2020Value of Products/Services or Work Performed: £1 - £1000
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Phoned Alcatraz this morning around 10:00ish, after reading reviews on this site. Danny has just left. He fitted a new lock to my kitchen door, replacing old faulty lock. He was very quick and efficient, and he was right on time that he said he would get here. Work was very reasonably priced. Danny himself was very friendly and I will definitely use him again, if an occasion occurs.
Paul W
14th July 2020Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz responded promptly to our request and came out the next day. Our French doors had become almost unusable and Danny realigned the doors for us. He also showed us how to tighten the hinges if we need to. He was very professional and friendly and we wouldn't hesitate to recommend Alcatraz or to use them again.
Martin and Lesley
6th July 2020Value of Products/Services or Work Performed: £1 - £1000
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Danny arrived very quickly to fix an old conservatory door which would not lock. He stripped the door and resolved the issue quickly.
David - Craigmount
27th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Threatening to break for a while, our dodgy patio sliding door lock broke this morning, leaving the door unlocked. Danny was quick to fit us in and able to change the lock - saving us the expense of buying a whole new patio door! He also changed the handles on our front door so they spring closed again. Totally value for money and excellent service - I definitely recommend Alcatraz Locksmiths (as well as the excellent name!).
22nd May 2020Value of Products/Services or Work Performed: £1 - £1000
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Woke to find that I could not open the back door as mechanism in upvc door had jammed (not for the first time). Phoned and was told that someone would arrive between 11-12 that morning. Danny duly arrived on time, fully explained the problem and carried out a comprehensive repair. Was pleasant and was obviously a tradesman who knew his stuff. We were very pleased with the result and the reasonable price. Would not hesitate to recommend!
Elaine Mathieson
13th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Fast effective and a pleasure to deal with
Stephen Fairfield
9th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Quick service to replace an old and badly deteriorated lock on our front door. We've used Alcatraz before and didn't hesitate to call them again. Great service; friendly, prompt, professional, good value and quality work - highly recommended.
Nick Aldridge
9th May 2020Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from Danny. Not only did he change the locks on the garage but also advised on changing two other locks for greater security and did not charge any extra labour. Great workmanship and high integrity.
Mike Brooks
6th May 2020Value of Products/Services or Work Performed: £1 - £1000
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I was unable to open my front door due to a fault.
Alcatraz arrived at the agreed time and fixed it superfast.
I was also able get a new lock and door handles at my request, and at a great price. Satisfied customer.
Alcatraz arrived at the agreed time and fixed it superfast.
I was also able get a new lock and door handles at my request, and at a great price. Satisfied customer.
R.Sutherland
3rd May 2020Value of Products/Services or Work Performed: £1 - £1000
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Danny has just been a hour ago, Fitted new lock to front door, he was very quick and efficient, and he was bang on time he said he would get here. Very friendly and will definitely use him again plus very reasonable priced.
Craig Gillespie
23rd April 2020Value of Products/Services or Work Performed: £1 - £1000
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I called Danny from Alcatraz Locksmiths and explained the problem with the door and how we were unable to lock them. He said he will come in 25 minutes and he kept his word, he arrived on time, fixed the door and explained the issue to my partner. He texted me after, that the job was done. I will definitely use that company in the future and recommend it also.
Kate
22nd April 2020Value of Products/Services or Work Performed: £1 - £1000
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I required a locked door to be opened and new lock installed, Alcatraz Locksmiths were extremely fast at responding to my request. They were very professional and set about the job at hand, they installed an upgrade lock to the door and the price quoted didn't change at all. I was extremely pleased with the level of work done and how fast it was done, I highly recommend Alcatraz Locksmith to anyone that requires an excellent but cheap locksmith.
Sandy McCaskey
19th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Key snapped in the lock. Called and got an instant quote to fix, which I thought was very reasonable, and was told they’d be there in 20 minutes. Arrived on time and had the job completed in no time. Very good at maintaining social distancing and very polite too.
Turned a very stressful situation into a very easy one!
Can’t recommend highly enough, especially after hearing some horror locksmith stories in Edinburgh.
Turned a very stressful situation into a very easy one!
Can’t recommend highly enough, especially after hearing some horror locksmith stories in Edinburgh.
Grant Beveridge
19th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Danny came straight away and helped me by replacing a barrel on a lock. Fantastic service, fantastic price, fantastic guy. Would definitely use again, already telling all of my friends and family how wonderful ALCATRZ are.
Pamela McNeil
18th April 2020Value of Products/Services or Work Performed: £1 - £1000
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The locksmith was very friendly and professional. Although it was a predicament to get back in they were clear and concise about what they were doing and were very efficient. They responded to my call very quickly as well. I’m happy to have used their service and if I were ever stuck in the same situation again there’s no one else I’d call. 5 star service.
4th April 2020Value of Products/Services or Work Performed: £1 - £1000
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Thanks for quick response and good workmanship.
Lynn W
3rd April 2020Value of Products/Services or Work Performed: £1 - £1000
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Danny was so,so quick in responding to my problem, providing a quote and service within hours. He was reassuring, it was obvious from our conversation that he knew exactly what he was talking about and I can't recommend him highly enough.
Ruth Allen
31st March 2020Value of Products/Services or Work Performed: £1 - £1000
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Bedroom door lock fitted. Trader came fitted it, customer service was great, explained clearly how to work the lock. Came whilst covid-19 is happening which I am most great-full for.
Chloe
27th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Broken gearbox replaced on uPVC door. Really happy with every aspect of dealing with Alcatraz. Speedy, efficient, reliable and friendly. Definitely recommend.
Alison Munro
18th March 2020Value of Products/Services or Work Performed: £1 - £1000
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This is the second I have used Danny and very satisfied with the service. Very good response to repair the lock on my front and back door. Pleasure to deal with and a competitive price. Would certainly recommend Danny
Alastair Ranken
18th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and professional work. Actual cost was less than the original quote as the lock did not need completely renewed and this was recommended to me. Would recommend
Denise
11th March 2020Value of Products/Services or Work Performed: £1 - £1000
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Answered call quickly. Arrived at agreed times. Repair done quickly, at a good price. Explained issue with lock. Easier than having to deal with house insurance company!
27th February 2020Value of Products/Services or Work Performed: £1 - £1000
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Quick response and did the job for a fair price
Mike Farmer
16th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Would recommend
Hulda
14th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Evening call out - excellent service and job completed- definitely recommend...
8th January 2020Value of Products/Services or Work Performed: £1 - £1000
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Great same day service, arrived when initially indicated on what was obviously a busy day. Fixed our lock mechanism with efficiency and skill. Thanks.
Pam F
11th December 2019Value of Products/Services or Work Performed: £1 - £1000
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Alcatraz came out to replace all my external locks. Very professional and helpful and will definitely use again!
6th December 2019Value of Products/Services or Work Performed: £1 - £1000
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Excellent service came out straight away was very friendly and gave detailed explanation of the issues I was having with my lock - new lock and gearbox fitted very happy with the work done and would not hesitate to recommend to friends
Stuart McLean
1st December 2019Value of Products/Services or Work Performed: £1 - £1000
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Faulty mortice opened and replaced with a British Standard lock.
Great service and very fair price.
Great service and very fair price.
Dean
1st December 2019Value of Products/Services or Work Performed: £1 - £1000
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Quick service!
Laura
29th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Danny came to check front and back door locks, which he said were fine.
He refitted a bathroom door lock and handle which had come loose and away, and fitted a chain for the front door, explaining everything
Charge was very reasonable, and I would contact him again.
Very helpful information on his entry on Edinburgh Trusted Traders website.
He refitted a bathroom door lock and handle which had come loose and away, and fitted a chain for the front door, explaining everything
Charge was very reasonable, and I would contact him again.
Very helpful information on his entry on Edinburgh Trusted Traders website.
Elaine
29th November 2019Value of Products/Services or Work Performed: £75
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Really pleased with Danny’s work. Professional, courteous and most importantly - fast.
Couldn’t recommend highly enough!
Couldn’t recommend highly enough!
28th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Following a break in where garage keys were stolen, Danny responded immediately with no call out fee. Locks replaced within 90 minutes of first contacting him. Friendly, helpful, and great value.
25th November 2019Value of Products/Services or Work Performed: £70
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Arrived quickly, professional service and good price. Thank you!
22nd November 2019Value of Products/Services or Work Performed: £1 - £1000
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New lock fitted to front door.
Reliable, knowledgeable, exc value.
Many thanks ????
Reliable, knowledgeable, exc value.
Many thanks ????
Mhairi
18th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Excellent quality work completed expertly and efficiently by a pleasant young man st an acceptable price.
Pleased to recommend
Pleased to recommend
Allan Bell
18th November 2019Value of Products/Services or Work Performed: £1 - £1000
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Danny came to replace a lock in our garage conversion to make it more secure. He arrived on time and provided good advice and a friendly and efficient service. Happy with the result and would recommend Danny to friends.
17th November 2019Value of Products/Services or Work Performed: £1 - £1000
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I have used Alcatraz Locksmiths 5 times (for various rental properties I manage). I thoroughly recommend them. Superb - efficient, extremely quick to help and cheap. I have their number stored on my phone and wouldn't think of yusing any other locksmith.
Karen G
8th November 2019Value of Products/Services or Work Performed: £1 - £1000
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My door jammed and I wasnt able to open it! Danny was brilliant! Reliable, honest and would 100% recommend. Really friendly and came on time. Well priced and job done quickly
Laura
4th November 2019Value of Products/Services or Work Performed: £1 - £1000
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I called Danny this morning and he answered immediately. I was booked in for 12 noon, but he finished early and was able to come sooner , which was great. The locks were fixed and another job on a upvc door fixed .
I found Danny to be efficient and reasonably priced
I'd definitely recommend.
I found Danny to be efficient and reasonably priced
I'd definitely recommend.
Eleanor Hunt
2nd November 2019Value of Products/Services or Work Performed: £60
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Emergency call out for locking myself out of my flat. Arrived in 10mins. Fully replaced lock 10mins after that. Cleaned up after himself too. Friendly guy.
28th October 2019Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and good price, thank you!
Ken Campbell
27th October 2019Value of Products/Services or Work Performed: £1 - £1000
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Would definitely recommend.
Graeme Brown
26th October 2019Value of Products/Services or Work Performed: £60
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locked out of my flat on a Saturday evening, needed to have door opened asap. He arrived in less than 15 minutes, a very friendly guy, job was finished in a flash, the cost felt quite reasonable (£ 60) under the particular circumstances. I'm satisfied and grateful.
23rd October 2019Value of Products/Services or Work Performed: £1 - £1000
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Fast response time. Fixed my lock and replaced door handles. Also realigned door. Quality service at a good price. Would recommend him to anyone who needs a locksmith in a hurry .
J pen
11th October 2019Value of Products/Services or Work Performed: £130
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Phoned for quote and arranged time to come and fix faulty lock on back door. Arrived on time and completed the repair at a fair price. If you need a locksmith then I would recommend Alcatraz for a 1st class experience.
Stan Pawluk
26th September 2019Value of Products/Services or Work Performed: £1 - £1000
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I cannot speak too highly of the service provided and the way in which it was provided. Locksmith came to our house within 30 minutes of answering phone call and took less than that time to fix it. He then showed us how to fix it ourselves next time!
21st September 2019Value of Products/Services or Work Performed: £90
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Came straight away within 30 minutes. Great quick service and helpful with advice. Would 10/10 recommend again.
Laura Beth Young
20th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Door unlocked but wouldn't open, came along got door open showed us the problem, then fixed and checked mechanism with no need for spare parts and a very good price too. Highly recommend.
Paul McArthur
16th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with the locks on my back door, phoned Alcatraz Locksmiths, and Danny arrived within the hour. Sorted the back door and aligned my front door. Would have no hesitation in recommending Alcatraz Locksmiths, great job and excellent service.
G Robertson
14th September 2019Value of Products/Services or Work Performed: £70
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Excellent service pleasant manner would highly recommend
George Paterson, architect
11th September 2019Value of Products/Services or Work Performed: £1 - £1000
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Excellent customer service. Explained charges the work required and a good discussion about the different replacement parts available and cost. It would be good if every tradesperson was like Danny.
Ian Mclellan
11th August 2019Value of Products/Services or Work Performed: £1 - £1000
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I needed a broken handle replaced on a patio door. They came out on time to replace but needed to order a part which arrived the following day (it was too late in the afternoon to get that day). I was contacted when they had the part and they arrived 10 minutes later to fix it. I could not fault the service, polite, punctual and value for money. I’d recommend them and I would definitely use again.
30th July 2019Value of Products/Services or Work Performed: £1 - £1000
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Was lovely, friendly and really helpful. Arrived when he said and gave good advice. Happy with the service and would recommend.
30th July 2019Value of Products/Services or Work Performed: £1 - £1000
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I was recommended Danny by another trader and I was not disappointed. He confirmed the job, attended my property on time, got on with the job quickly and efficiently and to top it all off it did not cost me as much as I had expected! Brilliant!
13th July 2019Value of Products/Services or Work Performed: £50
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So fast and friendly - came out right away on a sunny Saturday and got me back into my flat. Cheapest by far too! Thank you so much Danny!!
Meg Johannessen
17th June 2019Value of Products/Services or Work Performed: £1 - £1000
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Great company, very efficient and friendly
Meaghan
15th June 2019Value of Products/Services or Work Performed: £130
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After a burglary, called Alcatraz Locksmiths to change locks and couldn’t be happier with the service they provided. Arrived promptly, very personable, reasonably priced and offered sound advice for further protection. I would definitely recommend using them.
Andrew Grainge
25th May 2019Value of Products/Services or Work Performed: £1 - £1000
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The extremely fast response to my emergency -(going on holiday, locked the door and left car keys on kitchen table) -meant my wife didn’t divorce me and we got to our destination on time! Very happy with the service.
Ran Mason
19th May 2019Value of Products/Services or Work Performed: £1 - £1000
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Excellent
Christopher Hislop
19th May 2019Value of Products/Services or Work Performed: £1 - £1000
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Came to open yale lock. Quoted 60 pounds in the phone and was there is 20 minutes. Ended up fitting a new lock at no extra cost. Very affordable and quick service.
Jamie G
8th May 2019Value of Products/Services or Work Performed: £85
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Nice locksmith, work was done well and quickly.
3rd May 2019Value of Products/Services or Work Performed: £1 - £1000
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Called Alcatraz in the morning and he attended that afternoon after going through a lot of detail and likely coatings on the phone.
After he arrived he went through all the options to solve the issue and when it was decided he worked quickly to resolve it.
And the cost was less than reasonably quoted!
Winner! Happily to recommend and will use again if needed.
After he arrived he went through all the options to solve the issue and when it was decided he worked quickly to resolve it.
And the cost was less than reasonably quoted!
Winner! Happily to recommend and will use again if needed.
25th April 2019Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service. Danny was extremely pleasant and efficient and responded to my call right away. Would highly recommend Alcatraz Locksmiths.
24th April 2019Value of Products/Services or Work Performed: £100.00
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Wanted to get extra locks added. Got some great advice and only needed a barrel change. Highly recommended.
David Allen
23rd April 2019Value of Products/Services or Work Performed: £60
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This afternoon I returned to my flat to find that a visitor had adjusted the snib lock from the inside, before leaving my flat this morning, meaning that my key no longer worked in my Yale lock. Stressful since I had work to do and a Skype meeting to attend. Alcatraz Locksmiths said they could be with me within the hour, which they were. And the locksmith could not have been more considerate, kind, helpful, effective and friendly. He managed to sort the problem within 8 minutes, leaving no mess (as in scratches etc) on the paintwork, and all the while being extra cheery!! Would use Alcatraz Locksmiths again in a flash, and will recommend to all my friends too.
S Younger
16th April 2019Value of Products/Services or Work Performed: £1 - £1000
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Prompt response, excellent service and great price.
Robbie Darling
8th April 2019Value of Products/Services or Work Performed: £1 - £1000
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Super efficient and friendly service. Responded promptly to my enquiry, arrived when arranged and did a great job. Highly recommended.
26th March 2019Value of Products/Services or Work Performed: £60
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Quick response and cheap price
Declan
25th March 2019Value of Products/Services or Work Performed: £1 - £1000
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Replacing a lock. Very quick, professional and friendly.
17th March 2019Value of Products/Services or Work Performed: £90
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Great service
14th March 2019Value of Products/Services or Work Performed: £1 - £1000
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Danny/Alcatraz was recommended via social media and by this site. So glad I contacted him. He knew exactly what was needing done from my description and came out really quickly. Arrived on time, explained again what was wrong and showed me the fault. Fixed it and all done! Definitely recommend!
22nd February 2019Value of Products/Services or Work Performed: £1 - £1000
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Very professional, explained what he was going to do to fix the problem. Made you feel at ease, no hidden cost, broken lock in door that would not close - fixed no problems. Very tidy.
Mr Murphy
24th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Could not recommend more!! We were unable to get in to a relatives house in an emergency, very quick service. Very friendly and helpful. They went above and beyond, thank you so much, you saved the day.
23rd January 2019Value of Products/Services or Work Performed: £1 - £1000
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Danny was quick and efficient and gave great advice on suitable locks for my doors. Very reasonable price.
14th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Friendly customer service. Prompt and reliable. Explained work to be carried out and very reasonable price.
John
10th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Very prompt and professional service
Helen Mitchell
10th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Quick and attentive service. Polite and friendly. Will use again.
Nick
4th January 2019Value of Products/Services or Work Performed: £1 - £1000
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Courteous, high quality and utterly transparent workmanship. Danny was professional and a great guy to talk with as he worked; all the while he helped talk me through what he was doing and why (and in understandable terms too!!).
Cannot be more pleased with the service I’ve received.
Cannot be more pleased with the service I’ve received.
Robbie
16th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Danny came out within 15/20 minutes of calling him which was great - very quick to get us in the house (especially having kids with us) after the key broke in the lock. Would highly recommend and will use him again if needed in future.
Sarah Fairbairn
15th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent service would highly recommend
Peter Harrison
11th December 2018Value of Products/Services or Work Performed: £85
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Great service. Really quick and efficient and Danny put us completely at ease. Will definitely use again.
11th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Professional courteous speedy service.
Would highly recommend.
Would highly recommend.
Gavin
7th December 2018Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service. Offered quick appointment arrived on time and delivered a very high level service. Tricky problem to work out with door lock but persevered and would highly recommend
Fiona M
13th November 2018Value of Products/Services or Work Performed: £132
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Caught a price over the phone before we asked him to come out he arrived within the hour job was done with in 30 minutes easy to talk to new what he was doing just asked a few questions over phone and just charged the price he gave over phone it was cheap would definitely get him to come out again if we had problems would definitely recommend Alcatraz locksmiths
James Campbell
5th November 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent workmanship. Would highly recommend. Thanks again :-)
25th October 2018Value of Products/Services or Work Performed: £70.00
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I locked myself out and went to work. I called up the locksmith Danny and we arranged a suitable for me to meet back at the house. He explained the charges to get me access 50 and 20 to replace the lock. I went for new replacement Chubb lock. £70. He was very friendly and the job carried out in 20 mins. I am very happy with the service. Thank you
Nicola Watson
1st September 2018Value of Products/Services or Work Performed: £85
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Thank you very much for a great service. I have used this company twice (for different lock issues), and each time have been impressed with the speedy response, friendly locksmith and efficient service. Locks are fitted quickly and with minimal mess. Many thanks again.
17th July 2018Value of Products/Services or Work Performed: £1 - £1000
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We had two jobs one of which turned out to be a lot simpler than expected and the other a lot more tricky. The locksmith tried various solutions and sorted it all out for us - and didn't charge any extra because the first job was straightforward, which was very fair of him. Service was quick - they fitted us in the next day - and we knew what it would cost in advance. Really cheery locksmith and highly recommend this company.
Jane Denholm
27th June 2018Value of Products/Services or Work Performed: £1 - £1000
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Was able to come round really quickly, friendly, explained options very well and did a great job. Would recommend and use again!
25th June 2018Value of Products/Services or Work Performed: £1 - £1000
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Punctual and friendly service. Quickly and effectively did the job, explaining the process and offering great advice at all time. I would recommend 100%.
Angel Hernandez
21st June 2018Value of Products/Services or Work Performed: £1 - £1000
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After initial call my lock had been changed within 15 minutes. Tbf I was only a few streets away.
Friendly, professional and trustworthy guy.
I was very happy with the service and would absolutely recommend.
Friendly, professional and trustworthy guy.
I was very happy with the service and would absolutely recommend.
13th June 2018Value of Products/Services or Work Performed: £90
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Tradesman arrived (quickly) when he said he would, tried to open door lock without damage, then replaced it promptly when that wasn’t possible. Also gave advice on improving window locks in future. Excellent service.
Glen Binnie
11th June 2018Value of Products/Services or Work Performed: £1 - £1000
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Very good service.
Saima
8th June 2018Value of Products/Services or Work Performed: £1 - £1000
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Highly recommended....excellent service friendly and efficient
Steven laing
7th June 2018Value of Products/Services or Work Performed: £65
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Cheapest of three quotes. Friendly guy, would highly recommend.
Lee Thomson
2nd June 2018Value of Products/Services or Work Performed: £1 - £1000
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Top job, done promptly
Graham
16th May 2018Value of Products/Services or Work Performed: £1 - £1000
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Came when he said he would and explained everything before fixing all that needed fixed. Fair price too!
Excellent job
Thanks
Excellent job
Thanks
Graeme
3rd May 2018Value of Products/Services or Work Performed: £1 - £1000
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Have used this locksmith on 3 different occasions now. Has always been able to provide an appointment within a time scale that suited. Has been prompt, kept up good communication if needed. Been willing to make adaptions to fit exactly what we needed. Always cleans up after, no mess left. Always very happy with their work/service.
Jude
27th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Locked myself out my flat and called Alcatraz. Service was prompt and communicative taking no more than 15 mins to attend having explained options over phone. Being unable to access Assa lock was a confidence booster to my security and given the choice I opted to have my lock drilled out to access property and then a new lock akin to my old one fitted very professionally and speedily with 3 new keys supplied. Service was outstanding and value for money exceptional. I wouldn’t hesitate to recommend Danny to others.
Michael Burgess
11th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Excellent service- will definitely recommend and use again.
Becky
10th April 2018Value of Products/Services or Work Performed: £60
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Weekend job, turned up on time, good communication with phone, priced clearly from the start, efficient and quick, talked me through what he was doing as well, changed the lock with no problems. Would very much recommend Danny at Alcatraz Locksmiths to anybody needing locksmithing done in Edinburgh or the Lothians. Thanks Danny.
Daniel
10th April 2018Value of Products/Services or Work Performed: £150
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Arrived at property at the agreed time. All work explained and associated costs involved discussed before any work commenced. Kept informed throughout the repair to discuss the fault and what was required to fix the problem. Very quick repair. Very friendly and professional service.
Paul forster
9th April 2018Value of Products/Services or Work Performed: £1 - £1000
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Friendly, helpful, prompt service when you just need peace of mind!
22nd March 2018Value of Products/Services or Work Performed: £75
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I've never left a positive review about a trader before but I would wholeheartedly recommend any friend, family or insurer about Alcatraz!! They fixed my handle within 20 mins but crucially they explained the problem was my door alignment not the handle.they upgraded the handle and realigned the door in double quick time. At any opportunity I would recommend their services. Many thanks, Gareth
Gareth Hughes
15th March 2018Value of Products/Services or Work Performed: £1 - £1000
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My house had been broken into and the inside porch door was locked shut. I tried to unpick the lock and failed. It was after-hours, but I called Danny and he was over within 20 minutes. He managed to get the key out of the lock without damaging the old vintage door. It only took him 10 minutes. I'd highly recommend using this company.
Catherine G