In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

A1 Group Scotland

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 4.8 out of 5 based on 24 reviews and feedback
Trusted Trader since 2019

A1 Group Scotland
116 Fernieside Crescent
Edinburgh
EH17 7DH
07727 073 003
     

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Business Information

A1 is an Edinburgh based building company with 18 years of experience in internal and external refurbishments, restoration and conversion projects. Specializing in bathroom and kitchen installation. We manage the project from inception through to completion.
We provide a fully detailed quote separately for labour and materials. We are efficient, reliable and trustworthy.

Name what you need, and we will make it happen.
Our friendly and reliable office team is always happy to help with all the enquires so do not hesitate to contact us.

Reviews and Feedback

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4.8 out of 5 based on 24 reviews.
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review stars review stars review stars review stars review stars   2nd October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had our kitchen unit doors replaced as the kitchen was quite new, we just didn't like the colour. A1 did a great job. It looks like a new kitchen. Would definitely recommend them.

review stars review stars review stars review stars review stars   23rd April 2021
Value of Products/Services or Work Performed: £25,000+
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We have been using Max and A1 Group services for multiple building projects in our School over the years and have always received high quality service and aftercare. Max is reliable, highly skilled and experienced professional and we could always count on his friendly advice and expertise.
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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5 stars !!! Great work. Great professionals builders. Top-class materials. Work done quickly. I recommend to everyone.

Review Image 1 for A1 Group Scotland by Margaret 
review stars review stars review stars review stars review stars   22nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Trustworthy professionals who keep the date. I am very surprised by the customer support. Everything carefully explained, constantly in touch with the customer, consultations, highly cultured team, precise work. Thanks guys.
review stars review stars review stars review stars review stars   12th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had our shower basin and sides taken away and a new shower fitted to deal with a leak to our downstairs neighbours.

After using A1 3 years ago to re-do our entire kitchen and do bits and bobs around the house and they were 5/5. So we went to them again. Communication was great, the use of WhatsApp was very effective for photos. Anita who does the admin is wonderful and easy to communicate with, calling to clarify details. Max came out and checked how things were going several times. They stuck with me when I was slow to respond (which other builders wouldn't do). They arranged the delivery to come to ours, stuck to the date and the timings they promised. They said it would take a week, and the bulk of the work was done in the first 2 days, with just a few small jobs on the Friday and Saturday to finish off. Mariusz who did the actual work came punctually, worked hard and did an excellent job. Top notch.

The only reason it is 4/5 instead of 5/5 for customer service is that there was a hiccup in communication about finishing the job properly. It's because some of our wall fell in creating more work and some flooring issues with the new shower. However, they were quick to respond to our requests, came for a visit and patched it up very well, within the original week promised. They also gave advice about getting other flooring which was very economical. It did result in slightly more to pay which in hindsight I should have anticipated. If you want these guys for a full job (i.e. whole bathroom, whole bedroom, whole kitchen, etc.) then I would give a glowing review - they go over and above what is requested and deal with any surprise costs within the quote. If its for a smaller job that has a specific quote with no room for surprise costs, I'd go with them again but just be very clear to go over all the specifics and details in advance and possibly write down verbal agreements. Excellent work and if you are assertive about what you want in smaller jobs, you can't go wrong with A1.

Review Image 1 for A1 Group Scotland by Kat Shepjherd 
review stars review stars review stars review stars review stars   21st September 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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A1 did a lot of work for us. First they redid our bathroom. Put in new tiles and tub and toilet. All excellent. The tiling is superb. Then we had our kitchen (which is in a box room) opened up into the living room. Making it an open plan. This was by far the biggest job we had with A1and we were happy with everything they did. They also put in new floors throughout our flat. I also asked max to create a built in wardrobe in our bedroom closet (to maximise space) and he drew up plans and created a closet with both A hanging rail And storage shelves. I can’t fault this business. Max is very professional and thoughtful. He took the time to communicate with us and keep us in the loop during the pandemic. We highly recommend this business.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I wanted to recommend Jack and Max with their team who were professional from start to finish. Always someone to answer any queries whether by phone or email. They restored my house with lots of individual touches. I was extremely happy with the workmanship done by this company, quality of work was excellent. Very hard to find trustworthy, reliable tradesmen. I would have no hesitation recommending to family and friends.
review stars review stars review stars review stars review stars   7th September 2020
Value of Products/Services or Work Performed: £25,000+
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Earlier this year, which coincided with the start of Covid 19, A1 Group undertook a major refurbishment work in my house including structural and joinery work, plumbing, electrics and decorating. At first, I was impressed with a very detailed quote. Later on it turned out, not only the quote was excellent - their overall service was great.
The works were well planned and done according to schedule. The operatives were very knowledgeable, skilled and clean. The house was spotless upon the project completion. I am very happy with all aspects of the project. I would highly recommend Max and his team to anyone who is looking for reliable and trust-worthy company. I will be definitely using them for any future works in my property.
review stars review stars review stars review stars review stars   27th January 2020
Value of Products/Services or Work Performed: £25,000+
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I've been working with A1 group for almost a decade and find them very professional and easy to deal with. I've used them on many projects and my clients are generally happy with the quality of work and their work ethic. I will continue to recommend them on future projects as they offer value for money, excellent quality, good communication and have experienced tradesmen.
review stars review stars review stars review stars review stars   22nd January 2020
Value of Products/Services or Work Performed: £25,000+
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An excellent service and very high standard of workmanship from A1. Very happy with the communication, project management and delivery of the job. Structural work was carried out in addition to electrical work, installation of boiler and central heating, and new kitchen and bathroom.
review stars review stars review stars review stars review stars   16th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Had white utility items covered and boxed in and finished with spray paint. We are delighted with the high quality of the finished job, didn’t think it would look this good. Timekeeping of workmen excellent and would have no hesitation in using this company again. Highly recommended.
review stars review stars review stars review stars review stars   10th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had upgrading work done in a utility cupboard after removal of old central heating boiler and water tanks. The space had not been touched for several decades and required a lot of remedial work to make it re-usable. The work of several trades was done very efficiently - and very quickly. Very pleased with the result.

review stars review stars review stars review stars review stars   22nd October 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We have had a variety of work done from this company - floors laying, insulation, rooms revamped, outdoor lighting and construction.

review stars review stars review stars review stars review stars   20th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Was very pleased from start to finish. From the first visit to estimate the work involved to arranging and carrying out the work, Very pleasant and extremely clean workmen. Cannot recommend enough.
review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £25,000+
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A1 undertook an extensive remodelling of our house and to start with, the planning stage and initial steel work were professionally and flexibly done.
Oh that that would have continue because progress slowed dramatically as did the quality of the work.
There were issues the joinery, plumbing, electrical and decorating work and things went so badly wrong and we got other trades people to finish the work.
For example, it took them 3 attempts to build a simple flight of stairs, there is not a straight wall in the part of the house they built- making the finishing joinery incredibly difficult.
We continue to have problems with the heating and waste pipework- apart from hearing every last drop of water as it flows through the house, we have had to deal with regular leaks in the hot water system. The lime plastering finish is extremely poor despite multiple attempts. We spent good money on triple glazed windows, we shouldn’t have bothered as the building and joinery work around the door frames was so poor insect have until recently been able to find their way in.

The downlighters are not in straight lines and they drilled over a dozen extra holes looking for the electrical cables when trying to find them. The list goes on and on.

Now, we made a bad mistake by trying to live in the house during the work and this led to additional stress. Neither was I a perfect client, but this was down to the glacial rate of progress, poor quality work and mounting bills. Max and Jack, know what they are doing to an extent, but the builders left to do the work made mistake after mistake to the point where the relationship broke down and we negotiated a messy releases. This went on long after we discussed and discussed the problems
Overall our experience was of poor work, painfully slow progress and a lasting legacy of issues that will take time and more money to sort out.

I would strongly urge you to think about the high cost of low prices.
Moderator Response
Official response from A1 Group (Scotland) LTD

Dear Iain,

Thank you for your opinion. I am sorry that your experience was not as you expected. Unfortunately, I find your review not matching the facts.

We set high standards for ourselves and the company is known for the exceptional attention to details, reliability and great customer service. The most important information in this disagreement is that our services were terminated prior the project completion as agreed between the parties in writing. You were not charged for any works that you were not happy with.

‘’ Because we have not finished off some work, our responsibility is limited only to the elements that were fully installed /fitted and commissioned by us and for which we received full payment. We will not be responsible for any work you did not let us finish, for any work for which you have not paid fully or/and done by another company.’’ – A1 Group

‘I am content to accept your offer and conditions set out below.’ – Mr Iain Black

Remaining works were finished by other contractors. Our company is being blamed for faults caused by other firms. Again, we are sorry that your experience wasn’t best but we can’t take responsibility for actions and failures of another company.

However, we wish you all the best in the future.
Max – company’s director
review stars review stars review stars review stars review stars   3rd May 2019
Value of Products/Services or Work Performed: £1,760
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A fantastic service from the initial enquiry through to completion of the works. A1 offered great advice from the outset and were very professional. The work was delivered with great care and to a very high standard of workmanship. We are delighted with the end result. Spraying the kitchen units has been great value for money; the work has transformed the room at a fraction of the cost of replacing in full, or changing the doors. The level of cleanliness when the job was complete is also to be commended.
review stars review stars review stars review stars review stars   4th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Dark wood fitted wardrobes resprayed pale grey. Very happy with the result! Lovely finish and excellent service all round from all of the staff I dealt with. Would certainly recommend and use again in the future.

Review Image 1 for A1 Group Scotland by Elana Review Image 2 for A1 Group Scotland by Elana Review Image 3 for A1 Group Scotland by Elana 
review stars review stars review stars review stars review stars   13th February 2019
Value of Products/Services or Work Performed: £25,000+
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Jack and the team worked with us on a major renovation project on an old house. There will always be unforeseen issues to deal with in a job of this nature and I don't think there's a building firm on the planet for whom everything is perfect first time every time.

If there were issues Jack and the team always dealt with them promptly. Their work was generally to a very high standard and some of it was exceptional. They were very conscientious about mess and clearing up which was appreciated.

We got through to a great end result and are very happy in our home. I also came to the end of the project trusting Jack which is essential given that any big renovation project like this will require give and take on both sides.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have used them many times. Always done work of great quality, on time and have been great at communicating and finding affordable options.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Jack and his team are reliable, turn up when they say they will and offer an excellent service. They really go the extra mile to deliver what we are looking for. I would not hesitate to recommend their services. They always look after us and I trust them to do so. We have used their services many times.

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