A V W Autocentre Ltd

Had my car in for the first time today after a friend recommended the garage, all i can say is from start to finish was a very pleasant professional experience, i was contacted to confirm the issue with the car and the costings involved, the car was ready for me to uplift in speedy time, i am very happy and will definitely be taking my car back for any future works, five star service many thanks Guys.

Very good service in all aspects. I left my car with them this morning and the MOT was already done before lunch time.

I really liked that you can leave your car's key in a postbox if you want to drop it off before opening time. Especially today, with everything that's happening with this virus around the world, it's very appreciated to have a contact-less experience.

I couldn't have asked for a more professional service.

As a side note, given the current situation these days, and as a customer, I would not mind at all if I'm asked, upfront, to keep some distance while paying. Being upfront about it would be totally fine - health comes first, before anything else.

Have used avw for the past five years for mot, servicing etc. The guys are very friendly, efficient and provide a great service and they don't rip you off like some others. My friend has just used them too and is happy with the great customer service. Would recommend them to anyone. Keep up the good work guys.

Audi A6 Avant 3.0 i Quattro S line

Fantastic service. I have a main dealer VAG dealer five minutes from my house sick off them giving crazy quotes which are sales driven. . i took a two hour drive from Carluke to Edinburgh. Getting picked up and dropped of for my yearly service.

The mechanics are fantastic can’t fault them. Kept me up dated. Advisory repairs with quotes.

Regardless off the distance and hassle Traveling. It’s worth it A garage that is truly trustworthy. Hard to find in this day and age.

Recently had some general work done to my Audi,mot,service diagnostics which were fixed.Great garage very professional and would recommend them to anyone who cares for their car as much as i do.the minute you call the garage you know your in safe hands,wouldn’t take my car anywhere else now.well done all at avw
Kev

My usual garage did not have the software required to diagnose the problem I was having with my Audi A3, so they referred me to AVW Autocentre. These guys were superb - quickly found the fault (timing belt) contacted me to let me know what was required and then got on with the job. The price for the repair was very reasonable as I know replacing a timing belt can be a big job. My car is now running like new. I would have no hesitation in recommending this garage to family and friends.

First class service and satisfaction.

Car breaks required work. When I phoned to book, the garage checked that I thought the breaks were still safe before booking an appointment. Car quickly admitted, telephoned to confirm due for collection. Pleasant manner of all staff. Quality 4 as car not valeted but for what I was charged for the actual work the car required, this is not a negative.

The guys at AVW are great for looking after my 2009 Audi S4.
AVW have carried out services, problem solving (which they fixed) and fitted a cruise control for me.
The work is always done on time and at the agreed price.
If you have a VW or Audi, I would highly recommend them.

One of the best garages I have ever been to. Amazing customer service.

Use for both my cars.
They are straight forward guys to deal with follow manufacturers guidelines cheaper than dealers.

Very helpful, knowledgeable. Will use again and definitely recommend.

I always use this garage as it’s very convenient to where I live, the staff are very friendly and polite. They always explain any work in a easy way by not using words that leave you baffled. Never had a issue with this garage over the past few years and will always continue to use these guys.
Great service and very professional

I have used AVW for regular servicing and for repair work. The front of house customer service has been excellent. They have been flexible when needed, kept me up to speed on progress and provided quick and accurate quotes. The work carried out has been excellent too, even squeezing the car in for a quick review when needed. There is clearly a great level of general and VAG specific knowledge. Great garage, great service provided and pleasant to use. I will continue to use them.

Great garage! Have been bringing my car here now for a couple of years and cannot fault them.
They are always very open, honest and upfront with regards to work required and costs involved.
I’ve always got great advice from the guys which I know I can really count on due to their many years experience in the industry.
When it comes to bill time it’s never a worry for me as I’m continually surprised at the value for money I get in terms of cost in comparison to services rendered.
I will continue to use this garage for as long as I have my RS4 as there is no where else I would trust more with my car than AVW Autocentre, cannot recommend them highly enough.

Very friendly and accommodating garage. Good prices for dealer part and labour. How a garage should be, first class.

Have had various cars of mine repaired and serviced at AVW before and will continue to do so for a long time as the quality of customer service and workmanship is fantastic.

Staff are very friendly and approachable always willing to answer any questions I have about my cars.

Highley recommended.

I had AVW inspect a vehicle that I owened as I needed a specialist to run diagnostics for unknown engine faults.

The staff at AVW could not have been more helpful answering all my questions and numerous phone calls. Never once was I made to feel a hindrance.

The staff are very friendly ,genuine and will undertake the job at the highest standard possible. This is the first place I will take my VW (even before going direct to VW themselves).

Thanks again guys

Simon

AVW Autocentre have been my first choice for all repairs and routine maintenance for several years. Giving invaluable advice on the work required along with realistic costs.
Thanks as always guy. Just keep doing what you do.

I have used AVW for years and they have always provided an excellent level of service and at a competitive price. Most importantly they advise you on what must be done and what might be coming up rather than feeling like every time you have a service or issue you get told everything must be done. Very trustworthy and highly recommend.