In association with East Lothian Council
East Lothian
Trusted Trader

Tom Knight & Son

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 5.0 out of 5 based on 306 reviews and feedback

Tom Knight & Son
31 Cowdenfoot Loan
Dalkeith
EH22 2FT
07801 347 161
07969 395 750
  

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Business Information

Tom Knight & Son are based in East Lothian. Our services cover the Full Scotland area. For all your Plumbing, Heating, Lead and Other Trade requirements

Remember to mention you found us on East Lothian Trusted Trader if you phone up.

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Reviews and Feedback

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5.0 out of 5 based on 306 reviews.
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review stars review stars review stars review stars review stars   13th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Thank you Tom Knight & Son and particularly Lewis for his quick response and help with my faulty boiler, even on Easter Monday, and in sourcing the parts
for us. Wouldn't hesitate to recommend them to our friends and family.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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After a leak from the water pipe in my hall cupboard soaked through to the neighbour downstairs, Lewis helped to fast diagnose the problem based on photos I texted him, ordered the part and fitted it quickly. He kept me regularly updated while waiting for the part, fixed the problem fast, and even quickly repaired a troublesome leaky tap in the kitchen at no extra cost, which was much appreciated. Lewis also adhered to current virus restrictions, wearing a mask the whole time he worked. The cost was very reasonable indeed, and I wouldn't hesitate to highly recommend Tom Knight & Son - skilled, friendly and reliable service.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Cannot recommend this company enough. Lewis came at very short notice to fix our water heater and completed the job in less than an hour at a very reasonable cost.

We will not hesitate to recommend them in future
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Tom and Lewis did a first class job replacing both our boiler and water tank. They were punctual both mornings and were really tidy as they worked. I hardly noticed they were in the house. Very polite and professional and wouldn’t hesitate to recommend them. Already asked them to upgrade our en-suite shower room given their competitive quote.
review stars review stars review stars review stars review stars   30th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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If you are looking for a Plumber... Do not hesitate.
I have used this company multiple times. The service continues to get better and better every time. Lewis arrived at the time he said he would. He took his time to explain all aspects of the jobs before carrying them out. He is polite and friendly and never makes me feel stupid with my daft questions. He ensured all the rubbish was pulled together and no mess was left. These are my go to guys and I would never use any other Plumbing company, would highly recommend!
review stars review stars review stars review stars review stars   26th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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After being let down by a few plumbing companies in the past, we’re very glad to have found Tom Knight & Son. Lewis has been absolutely brilliant, persevering with a particularly mysterious plumbing issue! He’s reliable, quick to respond and explains everything very clearly. Would definitely recommend.

review stars review stars review stars review stars review stars   26th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic company, very honest, very reliable, on time every day. Everything explained, everything discussed if there was a query. I would recommend to anyone else looking to get work done. Gold star service.
review stars review stars review stars review stars review stars   18th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Needed a radiator supplied and fitted within a very short timeframe as the house was to be put on to market, I got in touch and they were able to make room the following day, they were in and done in about an hour. Job was very clean and tidy, excellent work.
review stars review stars review stars review stars review stars   17th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Second time we have used this company. Tom and Lewis arrived on time as arranged. Did a first class job and left without leaving a mess. Cannot recommend this company highly enough and will use them again as our company of choice when we need anything done.
review stars review stars review stars review stars review stars   11th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Thank you so much for the wonderful service. We had our water tank removed and a combo boiler fitted. The job was done quickly and efficiently and no mess was left. Lewis talked through how it worked clearly and sorted all the paper work. We are so pleased with the service.
review stars review stars review stars review stars review stars   11th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repair of leak in central heating
system .
Excellent service will definitely use again and happy to recommend this company.....
review stars review stars review stars review stars review stars   10th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Could not recommend these guys enough! From start to finish they were 5 star!! Broken down quote before works were carried out explaining all works carried out. Kept in contact with updates from the job and extremely easy to get on with. I definitely felt valued as a customer and the overall job of the new boiler into my property was done quickly and very neat and tidy. Will not be looking elsewhere for a plumbing or heating engineer after working with the guys. Thanks again
review stars review stars review stars review stars review stars   4th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new sink fitted, with a bespoke copper tap handmade by Lewis. We also had an instant hot water urn put into the home studio.
Lewis was great- very professional and got the job done to a great standard as well as very quickly (we were working on a tight deadline)
Absolutely will be using Tom & Lewis Knight again
review stars review stars review stars review stars review stars   3rd March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Couldn’t fault the service given. Communication was excellent and due to a cancellation they attended earlier than expected. A simple fix but wasn’t made to feel like an idiot for not knowing what had gone wrong with the plumbing to my sink. Will definitely be using them for future plumbing work. 10/10
review stars review stars review stars review stars review stars   1st March 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Would highly recommend Tom Knight and Son who upgraded and revamped a tired bathroom to make it so much more user friendly. Installed a walk in shower instead of bath, and integrated mobility aids to assist in safe use. The bathroom now has easy to clean surfaces, with high quality finish which fitted our requirements exactly. Excellent workmanship, would definitely recommend and use again.
review stars review stars review stars review stars review stars   3rd February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant company to work with. We use their services regularly. A very reliable, local family run company. Can’t recommend highly enough!
review stars review stars review stars review stars review stars   29th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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First Class Company I couldn’t Fault them from start to finish . Honest, Knowledgable, Reliable, Excellent workmanship , Clean & Tidy I will definitely use and recommend Tom Knight & Son again . ⭐️⭐️⭐️⭐️⭐️ Company without a doubt .
review stars review stars review stars review stars review stars   29th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Emergency work re a leak.
Lewis was one of the most helpful and friendly plumbers we have used in a long time.
Would have no hesitation in using him again and would highly recommend him to others.
Very professional service.
review stars review stars review stars review stars review stars   19th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I can recommend Tom knight and his team very highly.I had an emergency leak from my wet floor bathroom and contacted Tom knight. He was very professional and promptly came to assess the bathroom. I explained to Tom that I would prefer to have a shower tray and Tom advised me what work was required and sourced all the materials to give me a fantastic fully functional bathroom again. I can’t thank Tom and his team enough for all the support they gave me which had been a very stressful time for me .I wouldn’t use any other company now.
review stars review stars review stars review stars review stars   19th January 2021
Value of Products/Services or Work Performed: £25,000+
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This is the second time we have used Tom and Lewis to do a large project. Yet again their service and professionalism exceeded expectations and on occasion we felt they really went the extra mile, over and above what I'm sure many others would have done, to ensure our work was completed within our very tight timescale.

They were 100% honest and accurate about their timings and costs, dealing with any changes and challenges they came up against without complaint. Tom ensured they completed the work required as agreed, even working within pretty challenging and time-constrained circumstances.

Every contractor they brought in was helpful, tidy and polite and I would happily use them all again and recommend them to anyone requiring a trustworthy and reliable company to work in their home or business.

I wouldn't use anyone else now. Thanks again for all your hard work!!

Review Image 1 for Tom Knight & Son by Alex & Kirsten Review Image 2 for Tom Knight & Son by Alex & Kirsten Review Image 3 for Tom Knight & Son by Alex & Kirsten Review Image 4 for Tom Knight & Son by Alex & Kirsten Review Image 5 for Tom Knight & Son by Alex & Kirsten 
review stars review stars review stars review stars review stars   29th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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On latest occasion was simply replacing a split washer. Lewis always comes exactly when he says he will and even tried to remedy the problem via text messages over Christmas!
review stars review stars review stars review stars review stars   28th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacing the flush syphon of a WC.

The trader made two visits; the first for assessment and the second after waiting for the supply of a part, taking about 10 days in all. He kept me well informed throughout, and was very helpful in explaining what was involved, and what decorative work would remain for me to arrange afterwards (which I did myself).

I consider that the charge was very reasonable, and the work has been carried out to my complete satisfaction.
review stars review stars review stars review stars review stars   24th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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New kitchen sink fitted, arrived on time, excellent job, clean and tidy. Would highly recommend.
review stars review stars review stars review stars review stars   23rd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Prompt and professional plumbing service. No hesitation in recommending them.
review stars review stars review stars review stars review stars   19th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New shower, shower enclosure, splashboard and flooring fitted in en-suite. Work has been done to a very high standard. Wouldn’t hesitate to recommend or use again in the future.

Review Image 1 for Tom Knight & Son by Rebecca Davidson 
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Toilet fixed and boiler serviced with the usual fabulous service. Work completed on day I contacted them and all the stress of the situation removed. Their kindness, professionalism and attention to detail is exceptional. One delighted customer
review stars review stars review stars review stars review stars   30th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Great job Lewis on replacing our shower enclosure and tiling. Very efficient service, punctual and kept me informed, knew what I wanted and delivered the service as planned. Would have no hesitation using Tom Knight & Son again and would recommend them highly.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Opening a salon has been a stressful experience but Lewis at Tom Knight &sons put me at so much ease. He was great at communication throughout the whole process. Very reliable, trustworthy, efficient, tidy and very helpful. He advised me on what would work best for my needs based on the information I gave him. I will most definitely use them again for both home and salon.

Review Image 1 for Tom Knight & Son by Hope James Hair 
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lewis came to fix the plumbing for our washing machine. He was efficient, tidy, and friendly.
He would certainly be our first port of call if we needed any more work done and I will be recommending him to all my friends.
review stars review stars review stars review stars review stars   24th November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Six words to describe the service provided by Tom Knight & Son:

Knowledgeable; Competent; Honest; Fair; Punctual; Tidy

Of course, in anything you may be able to obtain less expensive but I doubt if you will get a better overall service.

Work Done: New ensuite bathroom; Alteration and additions to underfloor central heating installation; sundry plumbing updates
review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lewis arrived within 24 hours of my call at the time he said he would come. Very pleasant. Two small jobs in the bathroom and another on a radiator. All dealt with quickly including mending a broken flush which I am sure others might have said needed replacing rather than repairing.
Very impressed and have already recommended Lewis to friends and family.
review stars review stars review stars review stars review stars   19th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great response time following my request to sort a dishwasher plumbing issue. Very prompt and efficient 5 star service - I would definitely recommend Tom Knight & Son.
review stars review stars review stars review stars review stars   9th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have used Lewis for a few jobs and have been consistently happy with the service provided. Excellent and professional communication, good workmanship, and always clean, tidy and reliable. Great value we will continue to use.
review stars review stars review stars review stars review stars   4th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work and tradesmanship
review stars review stars review stars review stars review stars   2nd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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This is the 3rd job I’ve had done from Tom knight and son plumbers and to be honest they get better every time. It’s good to know good plumbers you can trust.
Lewis (Toms son) gave us an estimate, which I agreed to the same day he was very quick to response a few days later he was in taking tiles off, shower out and fitting taps.
Tom then came along a day later with his joiner to fit wall boards, new shower and shower screen.

Tom knight and son ( Lewis ) were on time, explained everything. If I had any questions they took the time and nothing was a problem!
They were that good we have them giving us an estimate for our en suite!

Great company - that live up to their great reputation “quality and service “ for sure.

Thanks

Review Image 1 for Tom Knight & Son by Gemma McLeod 
review stars review stars review stars review stars review stars   1st November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent Job! Arrived on time and carried the work our expertly. I would highly recommend this company and will definitely hire again.
review stars review stars review stars review stars review stars   22nd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lewis came round today to look at a dodgy flush and a tap that wasn't working and I thought needed replaced. Within a few minutes he had altered our flush and fixed our tap. No charge as it only took a few minutes and didn't need parts- amazing service! Will definitely use again if we need anything more major done in the future
review stars review stars review stars review stars review stars   14th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Yet another exceptional job from Tom Knight and Son!
Tom (the owner) and his son have again surpassed themselves! I recently had an en-suite fully removed and all replaced and the end result is absolutely amazing such a transformation, I am delighted!
The quality of Service, and workmanship really is second to none. Both Tom & Lewis are Very friendly and professional and the quality of work is exceptional! Again I won’t hesitate to contact you for any future work!

Review Image 1 for Tom Knight & Son by Susan Higgins Review Image 2 for Tom Knight & Son by Susan Higgins 
review stars review stars review stars review stars review stars   13th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Tom Knight and Son to plumb in my washing machine and install my tumble dryer. They came back to me with a very prompt response and arranged to install this the same day it was delivered. They were on time and ensured that they took all the necessary steps with regards to PPE ensuring the safety of both myself and them.They brought coverings for the worktops and floors ensuring there was no damage where they were placing tools. Tom was polite and friendly, he explained what he was doing throughout the process and left the area tidy removing all rubbish. I would not hesitate to use Tom Knight and Son again.

review stars review stars review stars review stars review stars   29th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service. So friendly. Problem fixed! Very happy!
review stars review stars review stars review stars review stars   1st September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I recently discovered a small leak under the sink in our kitchen, TKS Plumbing were very swift to respond to my call out and also speedy in resolving the issue within hours. 100% professional and friendly team and standards are impeccable. And during the current COVID scenario clearly have safety as top priority. I'm delighted with the services and to have this resolved so efficiently.
review stars review stars review stars review stars review stars   9th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Tom and Lewis created us a wonderful wet room and their after sales service is second to non.

Would not hesitate to recommend them and will be first point of contact for future work.
review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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After my ceiling in my living room fell through on me full of water I panic called Tom Knight and Son and I honestly cannot fault the service and help they gave me. Within a couple of hours Lewis came round and sourced where the water was coming from (my toilet was leaking upstairs) and by the morning the next day I had a new toilet. I felt very reassured and content with all the information I was given and very happy with the price on my invoice I was given.
I will definitely be having Tom Knight and Son back for further work in the future for my bathroom and shower room renovations.
review stars review stars review stars review stars review stars   29th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service, super quick and very reliable. Will definitely use again!
review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We recently employed the services of Tom Knight & Son to remove an old cast iron bath and replace with a large shower enclosure, create a utility area for a washing machine and tumble dryer, plumb in a dishwasher and install an outside tap. They arrived promptly, carried out the work efficiently, were extremely clean and tidy and their quote was competitively priced. We were delighted with the work and would definitely recommend Tom Knight & Son and already plan to use them again to form an en-suite bathroom.
review stars review stars review stars review stars review stars   6th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Returned first call quickly, made an appointment, arrived on time and sorted out problem immediately. Pleasant young man. Passing on telephone number to daughter and will be using this firm again.
review stars review stars review stars review stars review stars   2nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Another job, this time a small one, carried out by Lewis. Big or small it does not matter. Lewis comes when he says he will and does the work most efficiently. Highly recommended.
review stars review stars review stars review stars review stars   29th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic job. Had two heated towel rails and a kitchen tap installed. No mess, no noise. Just excellent, friendly service. Definitely recommend to friends and family.
review stars review stars review stars review stars review stars   29th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Lewis arrived on time and carried out the necessary work quickly and efficiently. Would not hesitate to recommend this firm.
review stars review stars review stars review stars review stars   29th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lewis has been back to fit a new radiator for us. As before he kept in contact, advised when we asked for advice, arrived when he said he would and did a professional and tidy piece of work.
We will definitely be using them again, particularly when replacing our boiler in the near future.

Thank you again
review stars review stars review stars review stars review stars   23rd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We hired Tom Knight & Son to convert a kitchen cupboard to fit a new dishwasher. Not only was the job done perfectly but also very quickly and for a very reasonable price. Two very happy customers who are looking forward to not hand washing dishes! We would highly recommend these guys and will definitely use again in the future. Thanks!
review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We have had a shower replaced after booking the work just before the Covid Lockdown. Tom and Lewis have a business strategy focused on their customers needs and providing quality advice and workmanship at a reasonable price. You are very unlikely to be disappointed. Tom Knight & Son deserve their high rating on the Trusted Trader Scheme.
review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Used many times before but this time just for a leaking tap. Is treated as our "go to" tradesman willing to give advice and re-direct if necessary.
review stars review stars review stars review stars review stars   18th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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New garden tap fitted by Lewis, used this company frequently in the past, never been let down by them, no job too big or too small, always very helpful, polite and tidy.
review stars review stars review stars review stars review stars   19th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fast and responsive service - very happy with the work done. No hesitation in using them again.
review stars review stars review stars review stars review stars   19th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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My wife and I moved into a new Persimmons home in Haddington and the shower cubical was so small that when I dropped the soap I had to go out to retrieve it.
This is where Tom Knight and son came into the picture.
When I asked them first if they could cap off the gas so as we could have an electric hob that job was done very quickly.
We asked them if a better shower could be added and they said that a bigger and better shower cabinet and fixings could be fitted.
They removed the old tiles and fitted a fantastic new one.
What a difference, these plumbers are simply wizards, what a transformation.
My wife and I would highly recommend them for anything plumbing jobs big or small

Review Image 1 for Tom Knight & Son by Bill Martin 
review stars review stars review stars review stars review stars   9th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lewis replaced a shower for us. He came when he said he would, worked quickly and cleanly, and when he finished the bill was for less that his quote as it had taken less time than he expected. I couldn’t ask for more.
review stars review stars review stars review stars review stars   14th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Tom and Lewis are both extremely helpful, professional and trustworthy. They were so helpful when my boiler broke down - they provided really good advice and were quick to visit to do an estimate and then went out of their way to complete the boiler replacement as soon as they could. Tom and Lewis have always responded very quickly and I can’t fault the standard of their work. I would highly recommend them.

review stars review stars review stars review stars review stars   13th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with our cistern and we cannot rate this company high enough.
Pleasant and helpful young man came to the house on time and on the date arranged. Looked at the problem and fixed it in 5 minutes and then did not charge us.
Will use this company again
Highly recommended.
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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A number of jobs completed over the last 18 months including repairs and replacing radiators. Always professional, friendly and great quality of work.
review stars review stars review stars review stars review stars   11th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Delighted with the quality of the work in our bathroom. Would highly recommend. Lewis and the team were great.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £0
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Tom Knight & Son previously refurbished the bathroom. I had no hesitation in calling them when I had issues with the heating. Lewis responded promptly and arrived on time to assess the job. Lewis was able to fix the problem there and then! Great service!
review stars review stars review stars review stars review stars   3rd January 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Tom, Lewis and their associates replaced the boiler, radiators and pipework in my dad's house. They also stripped out the very old bathroom and put in a lovely new shower room including wall boards and new flooring.
They gave an accurate estimate, were punctual, did a very professional job and finished ahead of the original schedule. A pleasure to deal with, and completely reliable and trustworthy. They also tidy up after themselves!
review stars review stars review stars review stars review stars   14th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Lewis changed a cold towel warmer in my bathroom for a fabulous hot radiator. This has transformed the bathroom making it a warm haven. He advised me which size radiator to purchase & which company to use. He then communicated so professionally to arrange the day for fitting it. He is very flexible and thoughtful allowing me to leave keys in odd places for him to find! Lewis is not just a plumber he’s an artist. He used the existing pipes and thought carefully about the location of the radiator putting it in the perfect place bending pipes so beautifully.
I would have no hesitation in highly recommending Lewis.
review stars review stars review stars review stars review stars   11th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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5 smallish jobs around the house including replacing a radiator.
Friendly, on time, reliable, left no mess.
Happy to recommend.

review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Bath replaced with walk in shower. We were hardly aware we had workmen in our house since all work was carried out efficiently and to a very high standard with the bathroom left clean and tidy and ready for use.
review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replaced shower thermostat and restored water pressure to the house. Tom Knight & Son were excellent, they came when they said they would, kept me advised of what needed done and how much it would cost and carried out the work quickly and efficiently. I would have no hesitation in recommending them.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Further to getting a new boiler fitted by Tom Knight & Lewis I got them to renew my shower room, plus fit an electric shower in the bathroom. As before, I am very pleased with the work done, they were a pleasure to deal with and I have no hesitation recommending them.
review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The work undertaken by Lewis and his associate was the complete refurbishment of my shower unit from the installation of a new shower unit, wall boards and a seat. From first contact with Lewis until completion of work the professionalism and quality of work shone through. I would not hesitate to use Lewis again and would recommend him to all.
review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £40
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Lewis turned up on time and done a first class Job. He also spoke to a neighbour who had plumbing problems. The neighbour was also very pleased with Lewis. Good job. Very happy.
review stars review stars review stars review stars review stars   14th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Lewis replaced my combi boiler. This was not a straightforward process and involved ingenuity and a problem solving approach. He completed the work to an exceptionally high standard moulding and bending pipes to fit beautifully into the space. I was delighted to see the obvious pride that he hadn't taken in his work especially as I have an integrated kitchen where everything fits neatly. He completed the work in a day and left the place so neatly I was amazed and very grateful. I appreciated being able to phone to learn how to use the boiler rather than wade through the detailed manual!
Every communication was exceptionally polite and professional. Lewis - and his dad - were recommended to me by a friend who had used them and I would have no hesitation I recommending them to everyone for any job.

Review Image 1 for Tom Knight & Son 
review stars review stars review stars review stars review stars   15th August 2019
Value of Products/Services or Work Performed: £0
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I had a leak under my sink and saw a Tom Knight & Son van across the road. I chanced my arm and asked the plumber if he could come and have a look. He happily interrupted his lunch to come and have a look and had my leak sorted within 2 minutes. The chap wouldn't accept a penny for it. It says on the side of the van "Known for Quality & Service" and I can vouch for that 100%.
review stars review stars review stars review stars review stars   29th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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The trader's performance was exemplary.
- Response to phone message - same day
- Visit to review scale of work - next day
- Estimate for full scope - following day
- Attendance to deal with main problem (materials required) - + 2 days
- Attendance for non-urgent work (difficulty procuring material) - + 1 week
The quality of work was excellent. All dealings with the trader - courteous and helpful.
Trader on this performance to be highly recommended.

review stars review stars review stars review stars review stars   25th July 2019
Value of Products/Services or Work Performed: £6,200
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Tom, Lewis and their associates did a sterling job on my bathroom. The work was delivered at just under the quoted price, to the agreed timescale with very little fuss or interuption to our day. Exceptional standard of work and very good attention to detail. I would suggest you look no further.

Review Image 1 for Tom Knight & Son by Jim Gilmour Review Image 2 for Tom Knight & Son by Jim Gilmour 
review stars review stars review stars review stars review stars   8th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Thomas Knight & Son are professional, punctual and diligent. I had my old boiler/tank system replaced with a combi boiler on their advice. Tom and Lewis carried out the work to my full satisfaction without any fuss. I found them a pleasure to deal with and completely reliable and trustworthy. I would definitely recommend them.
review stars review stars review stars review stars review stars   6th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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This is the 3rd time we have used Tom Knight & Son and would recommend them
very highly. Always polite and helpful and lovely people into the bargain!

review stars review stars review stars review stars review stars   6th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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From the initial telephone contact to the firm handshake at the end of the work we were very impressed with the professional and tidy work carried out by Lewis.
We will certainly call on Tom Knight and Son for any further plumbing work.
Gavin and Avril Love
review stars review stars review stars review stars review stars   4th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Downstair wet room & upstairs bathroom refitted
review stars review stars review stars review stars review stars   2nd July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
We had been wanting our ensuite done for ages, but hadn't realised that Tom & Lewis (who fitted and service our bolier) also fitted bathrooms. In fact they project managed the whole thing ensuring that joiners, painters, plasterers and electricians turned up as required, with the whole project from start to finish taking just under 2 weeks.

Tom and Lewis are easy to deal with and highly professional (and they tidy up after themselves before they leave, even giving the new ensuite a bit of a spruce!). Highly recommended.

Review Image 1 for Tom Knight & Son by Chris & Jackie Elvery 
review stars review stars review stars review stars review stars   1st July 2019
Value of Products/Services or Work Performed: £100
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Tom and lewis were two very nice professional plumbers! We needed a garden tap put in they were polite, on time and put in the tap quick and efficiently!
They cleaned up after and showed me all the work that had been done, they also talked me through it when I had a few questions!
They were Very respectful and i would definitely recommend them !
We will be using them again!
So glad we have found plumbers we can trust!!!
review stars review stars review stars review stars review stars   13th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Tom and Lewis came promptly to assess the problem with my boiler, and then went to a lot of trouble to source the most affordable parts. Lewis also found the perfect kitchen taps to replace my ancient dripping ones. They arrived promptly on the day, serviced my boiler and fitted the new parts, completed the job very speedily and left everything clean and tidy as usual. They also serviced my neighbour's boiler, and did some additional work to bring the house up to current standards, as it required a landlord's gas safety certificate. Once again, I am delighted with all the work that Tom and Lewis have done for me, and their prompt, helpful and friendly service is superb and second to none. I highly recommend them.

review stars review stars review stars review stars review stars   24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Great job by Lewis and Tom. Lovely guys. Left the job clean and tidy. Arrived when they said they would and we used them again for another job the next again week we were so happy with them. Would definitely recommend.
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Called to get a leaking tap replaced and move pipes at back of dishwasher Lewis was prompt assessing our problem.
Got a quote and accepted it Lewis arrived at time stated. The job done well, the area left clean and tidy.
Will always use Tom and Lewis excellent workers and reliable.
review stars review stars review stars review stars review stars   13th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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This firm was recommended by an Architect friend and has been exceedingly helpful in all matters, as well as being very practical.
review stars review stars review stars review stars review stars   26th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Lewis came out to look at my shower, which only gave lukewarm water, never hot. He advised replacing the shower, and took a lot of trouble measuring the exact holes in my wet wall so that he could get the same fittings to avoid any damage. He and Tom arrived promptly on the day, and had the whole job done in an hour with no mess at all. I am delighted with the result, and they are coming back in a couple of weeks to repair an issue with my boiler. I can highly recommend them, and I will definitely use them for all my plumbing requirements in the future.

review stars review stars review stars review stars review stars   9th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had a complete new shower unit fitted along with wet wall panels & a pvc ceiling . We Went on holiday for 5 days & left Lewis to get on with the job. When we came back it was all finished . Absolutely delighted with the job. Very reliable & trustworthy . Would highly recommend to anyone.

review stars review stars review stars review stars review stars   8th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Thank you to Tom for a job well done. My shower room had been a disaster area after a bad tiling job had led to water getting behind the tiles soaking the wall behind and leading to a leak into the kitchen below. Tom identified the problem and thoroughly explained how this could be resolved. Tom carried out the work promptly and professionally and I now have a lovely shower room again - no chance of further leaks as Tom has sealed everything so this will not happen again. Thank you once again for a job well done.
review stars review stars review stars review stars review stars   8th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Delighted with their advice and help. Came on time, completed on time, certainly use them again.
review stars review stars review stars review stars review stars   6th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed a small job done in the kitchen. Making an appointment was easy and within a few days Lewis came over at the agreed time. The job was done very fast.
review stars review stars review stars review stars review stars   18th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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I had a family bathroom and en-suite totally refurbished by Tom and his team right down to bare walls. The work was done on time and to a very high standard and my house was left spotlessly clean at the end of every day. Tom arranged all the other trades and they all done a great job. There were a couple of existing faults with the plumbing which Tom and his team sorted out and I was kept in the loop about all the decisions made. I would definitely use Tom and his team again and I would not hesitate to recommend them to friends.
One very happy customer.

review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have contacted Tom Knight & Son to inspect my new gas central heating installation done by another contractor. They have produced a very detailed and professional survey report finding major errors. They were extremely professional and knowledgeable. I was extremely impressed and grateful for their intervention as my property was at risk because of the previous contractor’s work. They have fixed all the errors and carried the work to a high standard. They are very polite, professional in every aspect and trustworthy people who know their trade very well. If I knew about Tom Knight & Son earlier I would have saved myself a lot of stress and trouble. Their help and support was priceless. Highly recommended!!

review stars review stars review stars review stars review stars   6th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Tom and Lewis installed a full new central heating system for me with all new radiators and boiler. The price was the best of the three quotes I got by quite a margin, and included the joinery and roofing etc that was also needed. Those contractors were all coordinated by the Knights. I was looking for quite a complicated set up of controllers and it is a very old house with a few challenges such as lead pipes to replace.

They have done a lovely job and it all looks so neat and tidy. Very pleased with the work. This father and son team are very nice polite friendly people as well which makes them a pleasure to have in the house. Recommended.

Review Image 1 for Tom Knight & Son by Judith Dunn 
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Tom and his son, Lewis, refurbished a bathroom for me. They carefully removed the old bathroom which allowed me to reuse some of the sanitary ware and tiles. The bathroom is in an old house and unsurprisingly they came across some issues but they dealt with them in a very professional manner and nothing was too much. A pleasure to work with, would highly recommend.
review stars review stars review stars review stars review stars   13th January 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Tom Knight installed a wet room for my Dad. The job went extremely well, we knew exactly what was happening and when. This was great for Dad who at 92 can get quite anxious . The team were very considerate and helpful. Will definately use this company again.

review stars review stars review stars review stars review stars   27th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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TK&S were recommended to me and I have no hesitation in recommending them to others. That have just finished a complete bathroom refit, including joinery, tiling and electrics and we are delighted with the results. They have been knowledgeable, courteous, on time, under budget, and even cleaned the place before they left ! Christmas came early - thanks guys.

Review Image 1 for Tom Knight & Son by R Macleod Review Image 2 for Tom Knight & Son by R Macleod Review Image 3 for Tom Knight & Son by R Macleod 
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £4,302
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Everything about them was professional - punctuality, attention to detail and tidiness.
They were friendly and courteous and dealt with all my anxieties about a boiler installation which was in a very difficult and cramped location under the eaves of my house.
I would highly recommend them.
review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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We use Tom Knight and son for all our plumbing work and have done for years we wouldn’t use anyone else they are fantastic, on time, polite,trust worthy and get the job done in the timeline they give you!
I would recommend them to anyone they even gave me there electrician to put in some out door lights and down lights in the kitchen Dave at D.R electrixs who was just as professional and left the house just as he found it!
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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In regards of Tom Knight & son i found them to be professional in every way arrived when they said they would left everything spotless after every visit and the work was done to a very high standard. Would recommend them highly to anyone. Thanks to Tom & the rest of the lads for a great job
review stars review stars review stars review stars review stars   3rd December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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first class work. Needed some Joinery work and they had an excellent joiner(Robert Taylor) as part of the service.

They quoted professionally, were exactly on time. The work was done neatly and very professionally with a minimum of inconvenience.

This is the fourth time I have used this company and they seem to get better and better by keeping up with technological developments in the plumbing field and no problem seems too big.

They are quite simply GOOD.
review stars review stars review stars review stars review stars   17th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Tom, Lewis and their men did some work in our bathroom last month. Replaced shower, radiator, bath panels etc. Very happy with the work. Polite, courteous, punctual and came in at estimate. Would definitely use them again and would totally recommend them.
review stars review stars review stars review stars review stars   15th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Tom got back to me when he said he would, spoke with him on the Tuesday and the job was done by Thursday! Excellent service. I would not hesitate to recommend them and I will be using them again in the future. Thanks Lewis
review stars review stars review stars review stars review stars   9th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I was recommended Tom Knight and Son Plumbers by a neighbour as they were delighted with their work. I can honestly say they are the most professional, courteous and polite plumbers I have ever worked with. We were so pleased with their work that we have asked them to do another job for us. I have also passed their details onto a friend for her new bathroom and boiler. I can't speak highly enough of Tom and his son Lewis and it's a pleasure to have them in my house.
review stars review stars review stars review stars review stars   8th November 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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We used Tom and Lewis a second time to refurbish two bathrooms, following the work they did to replace our boiler. Excellent service and a personal commitment to ensure the work is completed to the satisfaction of the customer.
review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Lewis Knight of Tom Knight & Son priced our job very reasonably and came exactly when he said he would so no waiting around. He completed the job quickly and efficiently and left no mess at all. I would definelty recommend Tom and Lewis Knight for any plumbing or heating work.
review stars review stars review stars review stars review stars   26th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Tom and his Son Lewis done a fantastic job upgrading the bathroom. From listening to our needs, understanding what we wanted and giving us sugguestions.
They were courteous, kind and extremly polite. They delivered the job ahead of the original timescales quoted and cleared up behind themselves. I would highlighly recommend them!
review stars review stars review stars review stars review stars   24th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great response and reliability. Carried out work efficiently and tidy
review stars review stars review stars review stars review stars   10th October 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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First class tradesmen, polite, reliable, clean & very quick. Would highly recommend & very pleased with the work carried out. (bathroom refurbishment)
review stars review stars review stars review stars review stars   10th October 2018
Value of Products/Services or Work Performed: £110.000
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TKS services worked for me on the new St Johns primary school £10m project

work packages
. underground drain testing
. hot and cold water supply
. sanitry ware, all sinks inc troughs, toilets, dishwashers to washing matchines
. fixtures and fittings
. site set up - huts, drainage & temp water supply

Tom and his son are exellent assets to have on site there work is unquestionable, very professional and are more than happy to give advice when you need it, this is the 3rd time we have used TKS on our projects and will be our 1st option for future tenders
review stars review stars review stars review stars review stars   8th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Brilliant service as always. Can always rely on Tom Knight and Son for excellent work. Wouldn’t go anywhere else !
review stars review stars review stars review stars review stars   1st October 2018
Value of Products/Services or Work Performed: £100
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Lewis has been out a number of times to quote and do various jobs for our new house. We have always found him and his dad very friendly, polite, helpful and when we’ve asked for advice they help there too. Lewis came out to service our gas boiler and hob, the boiler was fine but our hob wasn’t safe and failed the safety tests (it pays to get hobs checked) Lewis came back out and fitted our new hob as soon as we had purchased one. Hope this is helpful.
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £70
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New boiler they fitted was due an annual service. Arrived on time.
Pleasant and courteous will use again.

review stars review stars review stars review stars review stars   3rd September 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted this plumbing company on the recommendation of a work colleague. I found both Tom and his son Lewis courteous, helpful and efficient. Job was carried out within two days of initial call and for an extremely reasonable price.
I will certainly be happy to use TKS's services in the future and to recommend to anyone - in fact I already have.
review stars review stars review stars review stars review stars   30th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Lewis managed to fit us in at very short notice. Definitely recommend him and will no doubt use him again.

review stars review stars review stars review stars review stars   5th June 2018
Value of Products/Services or Work Performed: £660
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They came highly recommended by an architectural colleague and there was no need for time wasting estimates etc

All work completed to my satisfaction.
review stars review stars review stars review stars review stars   5th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic work & service from Tom & Lewis!

My boiler had teething problems & both Tom & Lewis came at very short notice to check & fix the problem.

Always courteous and very pleasant to work with. All my jobs completed to a really high standard.

They are my go to plumbers now and i have them on speed dial !
review stars review stars review stars review stars review stars   19th May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Completely renovated my wetroom with new anti slip floors, new wall boards etc. Work was completed on time and the cost was very reasonable. Would highly recommend using this company for their very professional service.
review stars review stars review stars review stars review stars   5th May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We required joiners, plumber and tiler to carry out our kitchen refurbishment, all were supplied by Tom Knight, all were skilled tradesmen who carried out the work efficiently and quickly. When the work was completed they tidied up after them. Happy with the price quoted for the work, cannot fault this company, would certainly use them again.
review stars review stars review stars review stars review stars   10th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very professional team, accurate quote given at outset and gave a start date and time that was fulfilled. Work was efficient and the team worked quickly with minimum disruption to the house.
review stars review stars review stars review stars review stars   6th April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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All completed in 1.5 days with minimum disruption. Excellent job - just what we wanted.
review stars review stars review stars review stars review stars   23rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Dealt with inside 24 hours as an emergency. Have used firm many times previously. Highly recommended.
review stars review stars review stars review stars review stars   22nd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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All costs were explained. An appointment was made and they arrived on time. The whole job was carried out in a timely manner to a high standard. I would recommend Tom Knight and Son.
review stars review stars review stars review stars review stars   10th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Radiator leaking, plumber tightened and fixed valve head

I phoned TKS late on Friday afternoon and had a plumber arrive early on Saturday morning which I felt was a brilliant service. The job was small but to not be charged for his time was very kind, especially at the weekend. I will definitely be using TKS again and would recommend!

review stars review stars review stars review stars review stars   31st January 2018
Value of Products/Services or Work Performed: £2,500
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Replacing an old Combi boiler with a new energy efficient model

Tom and Lewis were both very professional throughout. From quotes, to timescales, to fitting they were in constant communication. During the replacement my property was well looked after (and they kept an eye on my cats!), excellent service by a very good team. I would recommend them 100%.

review stars review stars review stars review stars review stars   20th January 2018
Value of Products/Services or Work Performed: £40
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Fixing leak on isolation valve of magnaclean

Very professional, courteous and trustworthy company. Very fair prices. I am delighted that I have found a plumber I can trust.

review stars review stars review stars review stars review stars   16th January 2018
Value of Products/Services or Work Performed: £650
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Renew gas pipes. Fit new appliances

Very professional

review stars review stars review stars review stars review stars   20th November 2017
Value of Products/Services or Work Performed: £11,900
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Complete re-design and replacement of kitchen and utility room including installing all new appliances.

This involved taking back to bare shell, moving sink thereby changing all plumbing, changing all lighting and electrical, moving cooking facilities and removing door. Tom project managed all the work, hired all other tradesmen and ensured everything was completed to highest satisfaction.

review stars review stars review stars review stars review stars   3rd November 2017
Value of Products/Services or Work Performed: £6,852
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Supply and install new gas heating system with all new radiators, valves, pipework, boiler: Easily the best trader I have ever dealt with.  Punctual to the minute, incredibly organised and professional.  Left the house tidier than it was when they started.  Brilliant job.

review stars review stars review stars review stars review stars   31st October 2017
Value of Products/Services or Work Performed: £281.46
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Supplying and installing new Stelrad towel radiator.  Renewing heating tank overflow pipe: An excellent job at an excellent cost.  I have no hesitation in recommending Tom Knight.

review stars review stars review stars review stars review stars   7th September 2017
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Installation of a new shower: Very professional in carrying out all works.  First class workmanship.  Recommend +++

review stars review stars review stars review stars review stars   2nd September 2017
Value of Products/Services or Work Performed: £180
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Fixing leak and fitting of a tap: Lee was quick, courteous and talked me through the job he had carried out.  Came out on a Saturday morning which was great.  Would use again.

review stars review stars review stars review stars review stars   29th August 2017
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Stripped out existing bathroom, new walk in shower area, shower, vanity units etc: Absolutely delighted with the works undertaken!  Tom organised and co-ordinated the job to perfection!  From his plumbers to joiners, electricians and tilers.  Quick, tidy and professional.

review stars review stars review stars review stars review stars   25th August 2017
Value of Products/Services or Work Performed: £2,040
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Remove old boiler and fit new boiler, dispose of old boiler: Very satisfied.  Left the property as clean as they found it and worked quickly and efficiently throughout the necessary work.

review stars review stars review stars review stars review stars   24th August 2017
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New shower units in both en-suites and heated towel rails in all bathrooms.  Also removed bath to re-model en-suite: Tom and Lewis are fantastic!  They have done 2 separate jobs for us now and we honestly wouldn't use anyone else.  Lewis kept in touch at all times and couldn't have been more polite or helpful.  Fantastic and definitely highly recommended.

review stars review stars review stars review stars review stars   10th August 2017
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2 separate pieces of work in bathroom and kitchen: Having used Tom Knight previously, all expectations were met.  Arrived when he said, did as he said, pleasant, courteous and tidy.  No hesitation in using again.  Thank You.

review stars review stars review stars review stars review stars   28th July 2017
Value of Products/Services or Work Performed: £280
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Supply and replace bathroom shower.  Supply and fit pressure valve in the attic: Once again a good job done by the tradesmen.  Work was of a high quality.  What more can you say except very well done and thanks.

Previous reviews were displayed on the East Lothian Council website