In association with East Lothian Council
East Lothian
Trusted Trader

Melville & Whitson

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 5.0 out of 5 based on 165 reviews and feedback
Melville & Whitson
22A Edinburgh Road
Dalkeith
EH22 1JR
0131 660 1480
     

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Welcome to Melville & Whitson Plumbing and Heating Engineers, a family owned and run business, established in 1978.

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Corstorphine Old Parish Church
Boiler upgrade at Corstorphine Old Parish Church Hall

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 165 reviews.
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review stars review stars review stars review stars review stars   4th November 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Reliable and friendly service. All work carried out to a high standard, to the agreed specifications and in a timely manner. Good after service care and very quick to respond to any queries. Would highly recommend to others and will use for any future plumbing and heating needs.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £96.00
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We had our boiler serviced, they also serviced our hot water tank. The engineer came when he was supposed to, he was polite and explained everything clearly and left no mess!

I would definitely use them again

review stars review stars review stars review stars review stars   8th August 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Prompt, professional. Excellent quality of work and tradesmen. Will use again.
review stars review stars review stars review stars review stars   2nd August 2019
Value of Products/Services or Work Performed: £1001 - £5000
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An exceptionally good company.
From a thorough and careful pre-planning of the job to the very pleasant and helpful staff, everything went very well and I shall certainly use this firm again and am recommending it to my friends. The Trusted Trader Scheme I have used in the past and it is a great help.
All round - one very satisfied customer!

review stars review stars review stars review stars review stars   24th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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This is a great company to work with. Kevin was so helpful from start to end. He presented all the options based on what I wanted and was flexible at each stage when I changed my mind. Even on the day when work was due to start, I found a new leak and Kevin and John just got on with helping by getting the parts and fixing it all.. This company have the customer at the forefront.
review stars review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £288.46
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Quiet and processional workman (plumber). Cleaned up all mess after himself. So impressed I employed them for a larger job.

review stars review stars review stars review stars review stars   13th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Prompt, reliable and tidied up after them!

Existing solid fuel boiler disconnected, and new gas boiler installed.

Everything went as planned and very happy with the standard of the work.

We will definitely use them again.

review stars review stars review stars review stars review stars   24th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had three pieces of work done in our bathroom (new toilet, electric shower and hot towel rail) and are very happy with the work done. Emails were responded to quicky and clearly, and a very minor problem was resolved without fuss. The plumber was professional and efficient and I have no hesitation in recommending.
review stars review stars review stars review stars review stars   28th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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5*
review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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The reviewer did not add any additional comments
review stars review stars review stars review stars review stars   31st October 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Came at agreed time, completed on time, cleaned up after themselves. Good experience.
review stars review stars review stars review stars review stars   1st October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Melville and Whitson are brilliant Plumbers. The job gets done in good time and I always trust them to do a good job. Their engineers are polite and well presented and Danni in the office is super efficient and always cheery on the phone. 10/10, couldn't recommend more highly.
review stars review stars review stars review stars review stars   28th September 2018
Value of Products/Services or Work Performed: £15,000
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There were several things that impressed me:
Work and supply of materials and parts were well organised.
The trades (plumbers, joiners, tilers, plasterers) were well skilled.
They cleaned up after every days work.
All carpets and floors where they passed through were protected beforehand.
All rubbish was removed as they went along.
Everyone was helpful.
They did not stop working, 10 minutes for a cup of tea and they were off again.
Final product was what we had envisaged.
review stars review stars review stars review stars review stars   27th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Administrator:
The reviewer did not add any additional comments.

review stars review stars review stars review stars review stars   5th June 2018
Value of Products/Services or Work Performed: £4,068
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Initial quote was highly detailed after a site visit.

Turned up on time each day. Job done on time with no mess and good quality finish.

One small issue was rectified quickly and checked the following week to ensure satisfaction.
review stars review stars review stars review stars review stars   4th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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Clean and tidy.
review stars review stars review stars review stars review stars   20th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Happy with this service and would use again.
review stars review stars review stars review stars review stars   18th January 2018
Value of Products/Services or Work Performed: £2,280.94
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Replacement of existing boiler, plus installing wireless programmable thermostat.

Stevie and Callum were prompt, polite, professional and tidy. All dealings with this company were top notch, from asking for quotes to organising dates and the actual job itself.

Very happy to recommend.

review stars review stars review stars review stars review stars   12th January 2018
Value of Products/Services or Work Performed: £72
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Called out to fix a gas fire which had stopped working.

Very efficient. Came quickly and completed the job in one visit. Could not give us a price as he wasn't sure what was involved but very pleased overall.

review stars review stars review stars review stars review stars   14th December 2017
Value of Products/Services or Work Performed: £72
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1. Boiler service.
2.Diagnose issue with gas fire

Very efficient, came on time and phoned ahead. Office kept me informed of progress with quote.

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