In association with East Lothian Council
East Lothian
Trusted Trader

Melville Whitson and Muir Ltd

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 5.0 out of 5 based on 244 reviews and feedback.
Trusted Trader member since 2017.

Melville Whitson and Muir Ltd
22A Edinburgh Road
Dalkeith
EH22 1JR
0131 660 1480
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Business Information

Welcome to Melville & Whitson Plumbing and Heating Engineers, a family owned and run business, established in 1978.

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Reviews and Feedback

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5.0 out of 5 based on 244 reviews.
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review stars review stars review stars review stars review stars   30th January 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Exceptional quality of service and product. Top tradesman ,exceeded my vision for the transformation of a dated bathroom. 2nd to none service would highly recommend them to anyone thinking of doing any sort of work with bathrooms. All materials supplied and fitted, all old fixtures and fittings removed and taking away. 10 out off 10

Review Image 1 for Melville Whitson and Muir Ltd by Kevin Butler Review Image 2 for Melville Whitson and Muir Ltd by Kevin Butler Review Image 3 for Melville Whitson and Muir Ltd by Kevin Butler Review Image 4 for Melville Whitson and Muir Ltd by Kevin Butler Review Image 5 for Melville Whitson and Muir Ltd by Kevin Butler 
review stars review stars review stars review stars review stars   7th January 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Cannot recommend MW&M highly enough. We had our en-suite completely refurbished and insulation added to the walls. Work was also carried out on another bathroom to upgrade the sink and bath taps. The team were a joy to have in the house and worked really hard. Chris and Nicky were excellent as were all the other guys that worked on the job. They’ve turned a cold, leaking and smelly bathroom into a wonderful warm classy space. Will definitely be using them for further plumbing works needing carried out. Wonderful company and all the guys are a credit to you.
review stars review stars review stars review stars review stars   22nd December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I have used this company over a number of years.They have installed a new bathroom suite, fitted a replacement gas fire,fixed a shower tray leak and installed a new shower head fitment, and carry out the annual gas fire service each year.They are very reliable and come at the time agreed.I find their charges are reasonable.Their work has been carried out competently and efficiently,and I have had no reason to complain to them.I have recommended them to a friend and her experience was also excellent,and she would use them again.
review stars review stars review stars review stars review stars   12th December 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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After recently having a new boiler system from Melville, Whitson and Muir, I was really pleased to also choose them to give me a completely new bathroom. It took 7 days to rip everything out and install the new bathroom. I am delighted with it and would recommend the company without hesitation. Every member of the team demonstrates skill and professionalism and they really care about the customer being happy with the result. Also worthy to note is that the team clear up afterwards making the total experience excellent.
review stars review stars review stars review stars review stars   8th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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So delighted with the service from Melville Whitson and Muir. Came to service a hot water boiler which was done promptly and efficiently by Stevie. Very impressed and would not hesitate to recommend them.
review stars review stars review stars review stars review stars   11th October 2022
Value of Products/Services or Work Performed: £1001 - £5000
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En suite shower refurb & installation of shower screen. End to end process & service was excellent. Great quality work, very clean & extremely pleased with the work done
review stars review stars review stars review stars review stars   2nd October 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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We discovered Melville Whitson through this site and over the summer we employed them to fit a new gas boiler and upgrade our en-suite shower room along with some work in our kitchen. The team at Melville Whitson were excellent. They were very patient with us and accommodated a few changes of plan (some at very short notice!) and the tradesmen who carried out the work were top notch. They kept us fully informed of what they were doing at all times and were really clean and tidy keeping any mess to an absolute minimum.
Wouldn't hesitate to use them the next time we need work done.
review stars review stars review stars review stars review stars   29th September 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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The whole team demonstrate the very best quality of workmanship, customer care and commitment to their work. I cannot rate them highly enough. Chris and Kevin fitted my new boiler, radiators and hive controller, cleared up after the work and ensured I was happy with everything and knew how to operate the new system. Everything was excellent.
review stars review stars review stars review stars review stars   8th September 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I have been using Melville Whitson & Muir for quite some time now, replacing boilers, servicing and general plumbing and heating work for my own house and my rental properties, they are my go-to company. I find them extremely knowledgeable, helpful and very competitive with their pricing. Their customer service is also excellent, I would highly recommend them.

review stars review stars review stars review stars review stars   23rd August 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Got my ensuite bathroom replaced. Really impressed by how neat and tidy this was - especially when the old one was ripped out. There were a couple of snagging things to fix but the team were really responsive and never acted like this was an issue.
Excellent quality and respectful and courteous team.

review stars review stars review stars review stars review stars   12th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Shower refurbishment completed as scheduled and finished to a high standard. Great customer care and very knowledgeable and professional tradesmen.
review stars review stars review stars review stars review stars   11th May 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent job when fitting my new boiler. Was impressed with service and work.
I therefore asked them to refurbish my bathroom. Fantastic job, excellent service and delighted with the transformation and finish look. Great team of excellent tradesmen. Can't thank you all enough. Highly recommend.
review stars review stars review stars review stars review stars   16th March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic job done by Kevin and his team. From Kevin’s initial survey right thru to last wipe down of the floor these guys have shown how professional they are.
Complete bathroom refit, removing old cast bath and replacing it with a fab walk in shower. New wet wall, floor, toilet and sink. Well done to the joiner who managed to save my wooden panelling and refit it. As for John the plumber, I want him on speed dial for all future work/problems we might have. Great job John, lovely guy too!
Most of all thanks Kevin for the excellent customer care when we changed our mind about an item and it had to be replaced after it was fitted. Nothing was too much trouble.
Will definitely use M&W again and would highly recommend to everyone
review stars review stars review stars review stars review stars   28th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Had a new shower cubicle installed new flooring and a new radiator. From quote to completion very friendly and professional, I'd highly recommend this company 5 ⭐️⭐️⭐️⭐️⭐️
review stars review stars review stars review stars review stars   23rd February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We have had this Company renew our Central Heating Boiler and remove a bath and install a shower all in the past two months we are so pleased with the workmanship and professional conduct of these hard working tradesmen and would recommend them to anyone
review stars review stars review stars review stars review stars   17th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Chris fitted a Drayton Wiser smart heating thermostat and radiator valves. He was friendly, quick and efficient, and we're very satisfied with the result.
review stars review stars review stars review stars review stars   12th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Second time I have had work done by this company and on both occasions I found them professional, efficient and reliable. Work done by very competent tradesperson was very satisfactory.
I would most certainly recommend, and also use this company again.
Many thanks.

review stars review stars review stars review stars review stars   8th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New oil boiler, very well done by first class tradesmen and hope to use the firm in the not too distant future to do further work
review stars review stars review stars review stars review stars   1st November 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Elderly, frail parents required bathroom conversion to a shower, as unable to use bath. Kevin was extremely helpful and patient with them, going to great lengths to ensure they understood what was planned, and would meet their needs, and helping choose appropriate shower cubicle, flooring etc. The work was done within a good timescale, at a fair price, and on time. All the team on site were very pleasant, tidy and considerate, and the finished work is excellent quality with every little detail as planned. In fact a small piece of additional work done at no extra cost.
Have used them before for my own house, for a boiler replacement, and would highly recommend them.
review stars review stars review stars review stars review stars   31st October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Work was some bathroom upgrades - a new sink and unit, new toilet and new bath panel.
Experience was very good - when coming out to quote and then planning in the job, they did everything they said they would, when they said they'd do it - exactly what you want!
On-site Kevin and John were friendly and professional and even though there were a couple of unexpected extra little jobs which needed doing, they sorted these quickly and made sure I understood everything they were doing.
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