In association with East Lothian Council
East Lothian
Trusted Trader

J A Carlyle & Son Plumbing & Heating

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 4.9 out of 5 based on 51 reviews and feedback.
Trusted Trader member since 2018.

J A Carlyle & Son Plumbing & Heating
99 Whitehill Avenue
Musselburgh
EH21 6TH
07912 546 049
07784 104 391
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Business Information

We Are A Father & Son Family Run Business Based In Musselburgh That Have Been Operating Since 2006. We Can Take Care Of All Your Plumbing, Heating, Gas, Drainage & General Contractor Requirements. We Mainly Cover Edinburgh, The Lothians & Fife But Would Travel Further If Required.

Reviews and Feedback

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4.9 out of 5 based on 51 reviews.
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review stars review stars review stars review stars review stars   5th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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J A Carlyle & Son installed my kitchen in July. They worked tirelessly throughout the week to ensure the process went as smoothly and stress freely as possible, keeping me in the loop about the fine details and showing professionalism and courtesy at all times. I trusted them entirely in my home and cannot fault a single thing they did. They arrived on time every day and left the area immaculately clean on leaving. They finished everything off perfectly and offered excellent advice throughout. Any extras I asked for were given without any hassle. I would 100% recommend their services and haven't a negative thing to say. Five stars from me.
review stars review stars review stars review stars review stars   16th June 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Wet room fitted. Excellent work in every respect . Will def. use for future work. Highly recommended .
review stars review stars review stars review stars review stars   22nd August 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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These guys were absolutely fab, very professional. Always hoovered every night before they left. Made sure I was informed with everything they were doing and always went the extra mile.
review stars review stars review stars review stars review stars   25th January 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a wetroom installed by James Carlyle & Son. This was done to an extremely high standard. All workers were incredibly professional in their approach and any mess was cleared at the end of each day. Could not recommend highly enough.
review stars review stars review stars review stars review stars   11th November 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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I am very pleased with the service I received from James Carlyle and his son James. Everyone in the company that helped building my Wet Room were fantastic workers and left the house in a very good condition each evening, much appreciated. I am already recommending "Carlyle" to a lot of my contacts in East Lothian and beyond.

Both the father and son are very hard workers and I will most certainly recommend their company to anyone requiring work to be done in their homes. The finished Wet Room is really excellent and has made a great difference to my living. If I need any future work to be carried in my house, with a doubt I will use J.A.Carlyle & Son.

review stars review stars review stars review stars review stars   27th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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James Carlyle tendered for the adaptation of my bathroom to a wetroom. From the first visit through to the snagging, all the workmen I encountered were efficient, courteous and adapted to any small changes that I requested on the way while remaining within the Occupational Therapist's guidelines for the adaptation. The building work was messy and I had to move out but the areas where they had worked were left spotlessly clean so that I had very little to do when I returned. The wet room is now a place where I feel safe and confident and fully meets my needs for now and for the future. I was not looking forward to the building work but James Carlyle explained what needed to be moved before the work commenced, did all the work on schedule, within budget and left my home clean and tidy. He took the time to explain the workings of each of the new appliances and I'd have no hesitation in recommending him for this type of comprehensive adaptation.
review stars review stars review stars review stars review stars   4th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We have just, had our old bathroom. And shower upgraded by James and his team,
This work was arranged through Care & Repair East Lothian who brought in Ford Design Ltd and the tender was awarded to J.A. Carlyle & Son
Five days from start to finish was the time frame
The thought of all the dust and inconvenience with removing tiled walls and flooring was a concerns to us ,how ever, we were soon put at ease and reassured by the care taken to ensure that any dust and was kept to a minimum,. hoovering our carpet after the dust sheets were removed each day.
James and his team have now finished installing our wet room, finished to his very high standards, which we are delighted with and have I no hesitation in recommending his Company to anyone in the Lothians looking to have similar work done.
Thanks to James,James Jnr. & Winstone and the rest of the team for a great job well done…
Rab Forbes
review stars review stars review stars review stars review stars   25th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very professional service - punctual, polite, friendly team. Worked extremely hard and completed on time. Left no mess. Hope all traders manage same standards!

review stars review stars review stars review stars review stars   28th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New bathroom installed. Was really impressed with the service from James from quote through to the completed bathroom. Arrived when they said they would and job completed on time. Very tidy workers. Hoovered up every day before they left. The finished product was stunning. Couldn't fault it in anyway and I'm really fussy! Will use again and would highly recommend.

Review Image 1 for J A Carlyle & Son Plumbing & Heating by Gordon Grier Review Image 2 for J A Carlyle & Son Plumbing & Heating by Gordon Grier 
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Started work promptly each morning and worked tirelessly throughout the day. Quality of workmanship is faultless and the attention to finer details took them above and beyond our expectations. They were polite and courteous at all times and I would not hesitate to use again and recommend to others.
review stars review stars review stars review stars review stars   2nd November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Our family bathroom has been turned into a wet room due to my mother's needs.
This work was arranged through Care & Repair East Lothian who brought in Ford Design Ltd and the tender was awarded to J.A. Carlyle & Son
From start to finish J.A. Carlyle organised all the trades completing the work within 5 days to the highest of standards, what should have been a stressful time was not due to the reliable, hardworking, professional and very accommodating James Carlyle.
First class service, I would highly recommend.
review stars review stars review stars review stars review stars   2nd November 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Work carried out was very good. Very pleased with the service and end product. They were very pleasant to deal with and took the time to discuss with me being disabled. Were very tidy and cleaned up well.
review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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An excellent job. Walk-in shower was installed quickly and efficiently. No mess at all, everything left clean and tidy. Definitely recommend.

review stars review stars review stars review stars review stars   8th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Work completed to a high standard and timeously. Great communication , would highly recommend.
review stars review stars review stars review stars review stars   18th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Water tank replaced, power shower repaired and other other bathroom work carried out. All work was completed to a high standard. Would highly recommend.
review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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On time every day. Any questions answered clearly. Good clean up at end of job. Easy to get hold of by phone or email.
review stars review stars review stars review stars review stars   3rd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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I wanted to use a local plumber. It was a friend who put me in touch with this business.

review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Some of my bathroom fittings dated from 1920 so when the work was finished over five days it was transformed! All the team were cheerful and friendly and efficient. Thanks again.
review stars review stars review stars review stars review stars   16th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Highly recommended.
James has found us extra space by tracking down and completed the installation of our new water heater.
Very friendly, approachable and clean.
Thanks again for the great work completed.
review stars review stars review stars review stars review stars   8th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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After sending an email, I received a reply within minutes, very impressed! New toilet installed within a day of quote. Very happy with the workmanship etc. Would highly recommend!
review stars review stars review stars review stars review stars   11th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I would recommend this firm to everybody.They were very professional. The work is of a very high standard.

review stars review stars review stars review stars review stars   10th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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When I telephoned I got through straightaway to James.
My job was only a small one regarding a leaky tap.
Although not an emergency James arrived within an hour and fixed the problem very quickly.

review stars review stars review stars review stars review stars   9th June 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Pleased to have been recommended J A Carlyle & Son. They came to the property and finished the work in allocated time. When finished works were cleaned up. All trades were very efficient. Certainly would recommend.
review stars review stars review stars review stars review stars   29th April 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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I had a garage converted to a bedroom and wetroom. James and his team did an excellent job. Completed in only 3 weeks. High standard of finish, no problems and kept me updated of all stages and co-ordinated with other trades.

review stars review stars review stars review stars   28th April 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very pleased with the work carried out and the way the workmen cleaned up after finishing the job.
review stars review stars review stars review stars review stars   3rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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James came round to fix my toilet cistern very quickly, within a day. Very pleasant and great to deal with. Super price and quickly fixed. No probs about using again.
review stars review stars review stars review stars review stars   28th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Phoned today as had a leak in bath running through to my kitchen ceiling . Phoned your company and guy came out right away . He fixed our problem quickly and charged an excellent price for job especially as it was a weekend . Will definitely be using your company in future and would have no hesitation in recommending you . Thank you

review stars review stars review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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James and his team are very knowledgeable and with a huge range of experience in their field. The refit all ran smoothly and to plan. His team are all very friendly and approachable. Best of all they cleaned and tidied up after themselves every day leaving no mess. They kept us updated all through the refit and advised us on the best position for the installation of not only the big items, but the smaller ones too (towel rails, mirrors, ventilation system etc). We will definitely use them again and highly recommend them as a professional trustworthy company. A first class service.
review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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My bathroom floor needed to be replaced and J A Carlyle and Son were hired to take out the bath , sink and toilet so this could be done. They did a timely job , took on an extra piece of work , were very pleasant and left the bathroom very clean afterwards.
review stars review stars review stars review stars review stars   7th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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My boiler broke down and registered a fault. I phoned for assistance and talk through since it was a simple fault and I was apprehensive. I was guided and constantly reassured during the phone call but I was unable to fix so a visit was arranged for that evening. During the fault fix, everything was explained to me in detail until I understood. Reasons for the fault were explained and options to address given with timescales. Despite this being an additional visit at the end of a busy day, the engineer remained professional and courteous throughout and waited to ensure I was happy all was fixed. I was charged a very very reasonable amount for what was an emergency callout since I had no heating nor hot water. I am very happy with the service received and will have no qualms about using again and will happily recommend
review stars review stars review stars review stars review stars   27th January 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Prompt, reliable service. Pleasant workers, cleaned up when they finished each day. Work carried out to a high standard.
review stars review stars review stars review stars review stars   30th October 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent job, excellent service. Helpful and informative. Clean tidy workmanship, dependable, friendly. Said what they would do and did it. Will be using again.
review stars review stars review stars review stars   22nd July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Very punctual and diligent. Very clean and tidy in appearance and in working. Got the work done in a very timely manner. Cleaned up after the work very well. A couple of things needed sorting after the job was done and they came back and attended to these snagging problems without a grumble and got the work completed. Would use this firm again.
review stars review stars review stars review stars review stars   26th April 2019
Value of Products/Services or Work Performed: £2,780
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I was very impressed with the work. The plumbers arrived promptly on the date agreed. They worked throughout the day and managed to finish in one day. They were extremely pleasant and took away all the rubbish and even hoovered.
I have already recommended them to several people.
The price was very reasonable.
I would use them again.

review stars review stars review stars review stars review stars   15th February 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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I used J Carlyle to fit a bathroom and kitchen in a week. These Father and Son tradesmen were organised, reliable, efficient and courteous. Even although it was a last minute booking due to a cancellation, nothing was too much bother for them. I would have no hesitation in recommending them.

review stars review stars review stars review stars review stars   29th January 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We were very pleased with the work carried out, it was all done to a very high standard.
The workforce were very professional in their approach to the build and very friendly towards us, answering any questions we had, and tidied up before leaving each day.
The work was completed within the timescale agreed, and we would have no hesitation in recommending this contractor to others.
review stars review stars review stars review stars review stars   23rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I had my bathroom recently refurbished by J.A. Caryle & Son . The team arrived promptly each morning and carried out the work efficiently & professionally. I was keen to find a good, local, reliable company and they didn't disappoint. I'd definitely use them again.
review stars review stars review stars review stars review stars   10th September 2018
Value of Products/Services or Work Performed: £6,500
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Excellent service & the work they done on my bathroom was fantastic.

They cleaned up after themselves. Made sure i knew what was happening.

I would 100% recommend & use them again
review stars review stars review stars review stars review stars   6th August 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Job done very quickly and extremely efficient & reliable.

All debris cleaned same day.
review stars review stars review stars review stars review stars   20th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Had two bathrooms fitted, very impressed; prompt, clean, also fitted work in timescale stated. First class.
review stars review stars review stars review stars review stars   20th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very efficient. New bathroom fitted to an excellent standard within the timescale quoted. Cannot fault the work undertaken and would certainly use them for a similar project.
review stars review stars review stars review stars review stars   18th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Covered up all carpets with sheets - when finished hoovered up afterwards. Found them very quick, very tidy, very good workmanship. A pleasure to have had them in the house.
review stars review stars review stars review stars review stars   1st June 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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I found James and his team very polite and helpful. I was particularly impressed with how James co-ordinated the various trades people to attend just when they were required. This meant that each bathroom (we had 2) was finished in a week. Photos to follow.
review stars review stars review stars review stars review stars   29th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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James provided a complete multi trade service and installed a bathroom and a fitted kitchen to our total satisfaction to the very highest standard.
The standard of service made what is a very stressful when any sort of work is being done in the home to almost enjoyable.
review stars review stars review stars review stars review stars   29th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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J.A. Carlyle & Son completed a new shower room on time and at a good price. Nothing was too much trouble and the meeting before the work started, to go over all the points, was much appreciated. The workmen were excellent and very professional. The transformation was amazing. Many thanks.

Review Image 1 for J A Carlyle & Son Plumbing & Heating 
review stars review stars review stars review stars review stars   28th May 2018
Value of Products/Services or Work Performed: £5,500.00
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Mr Carlyle was very professional, he met all dates and times he quoted to me, He kept our property very clean and tidy during the changing of a shower room into a wet room and completed the job on schedule. I would have no hesitation in recommending this company.
review stars review stars review stars review stars review stars   27th May 2018
Value of Products/Services or Work Performed: £7,000
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James Carlyle Snr and Jnr did a fantastic job creating a new bathroom for us in a tricky attic room, including installing a new conservation velux window and supplying a hot water feed. They also refitted a 1st floor shower room, which had been badly laid-out and installed by the previous owner of our house.

They were incredibly hard- working and organised everything very efficiently. A joiner, plasterer, electrician and tiler all appeared at exactly the right time and the whole job was completed in 5 days, which was far shorter a period than we'd imagined.

The team ripped out the 1970s bathroom and completely started again, coming up with good solutions to various problems with layout and plumbing. They also came up with a solution for the badly designed shower room and installed a cubicle shower, using wall panels, avoiding having to completely re-tile the entire room.

All the team were very easy to have around and cleaned up immaculately when they finished the job, which was completed for a very competitive price and to a very high standard.

We have no hesitation in recommending James Carlyle for any plumbing work or bathroom installation as we are delighted with their work.
review stars review stars review stars review stars review stars   26th May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great job fitting a new kitchen sink, and a full bathroom makeover. New bath,sink, and shower added in the upstairs bathroom, and the employees on the job were very precise,immaculate, and proud of the work being carried out. Job was carried out within the expected time, and the guys said any problems or small leaks, just call us back, but everything was completed 100%, and no leaks whatsoever, Great job, strongly recommend for jobs in the East lothian area.
review stars review stars review stars review stars review stars   26th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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James and the team recently installed our bathroom. We are absolutely delighted with the result and will certainly use the guys for future jobs. I was particularly impressed with their creative suggestions on how to tackle certain awkward parts of the job - clearly very skilled.
First class job overall.

Review Image 1 for J A Carlyle & Son Plumbing & Heating by Graham Ramsay 
review stars review stars review stars review stars review stars   25th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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High quality work and done when they said it would be. Everything left tidy at night. Very pleased. Highly recommended.
review stars review stars review stars review stars review stars   25th May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We have recently had J.A.Carlyle and Son strip out our old bathroom and fit a new one. We were extremely pleased with their punctuality and communication with regards to the work schedule. The work itself is done to a very good standard. After using the bathroom we found two small snagging issues which were dealt with promptly and at our convenience.