In association with East Lothian Council
East Lothian
Trusted Trader

Fix My Mac

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 31 reviews and feedback
Fix My Mac
14 Faside Road
Tranent
EH33 2BP
01875 824639
  

Trader Categories and Services

Computer Repairs, Home Computer Support

Business Information

When it comes to Macs, finding fast and reliable help in Scotland is not easy. Nearly everyone knows someone who is ‘good with computers’. However, few people are familiar with the insides of a Mac. When yours develops a problem, you need it fixed quickly. Getting the work done properly means taking it to the right place. Make Fix My Mac your first choice!

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 31 reviews.
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review stars review stars review stars review stars review stars   22nd May 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
I had a problem with my iMac not wanting to install a security update. I contacted Kevan soon after discovering it mid-morning, he came to see me at lunchtime and the problem was fixed within an hour - now that's impressive. Kevan's a thoroughly decent bloke, he gave me very useful advice and information on the upgrading of my ageing machine in the future without applying any pressure which I appreciate having been in sales myself. I would have no hesitation in recommending him to family and friends.

review stars review stars review stars review stars review stars   25th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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review stars review stars review stars review stars review stars   Customer service or reliability
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Truly outstanding Mac repairs (and upgrades) and really great service - fast, expert, honest and a real pleasure to do business with when the unexpected happens and your Mac goes south for a while...
review stars review stars review stars review stars review stars   9th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
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Many thanks again kevan as good as new MacBook pro.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Totally recommended - great service and a genuine good bloke.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Kevan sorted my MacBook after Apple took ages to sort it out & still wasn’t running correctly.
Would highly recommend.

review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Very quick, informative service with honest advice.

review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Great job well done at very reasonable prices. Has never let me down and I've been using Fix My Mac since 2013.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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I have used Fix My Mac for over 10 years and have often relied on Kevan's excellent service. We use a large number of Macs and other Apple devices at home and at work. Quite apart from the speed and professionalism of Kevan's work, and the very competitive pricing compared to the city centre repair shops, he is that rarest of people - a real craftsman who knows his subject inside out and who takes every job as a personal challenge. I cannot speak too highly of the integrity, competence and value offered by this business. Strongly recommended.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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We cannot rate Kevan highly enough. He is highly experienced and trustworthy.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Kevan is very knowledgable about apple products and tech in general. He’s also incredibly helpful and a decent human being to boot. At no point have I ever felt I was being taken advantage of or his advice was from a cynical “make money” perspective.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Does what it says on the tin, fixed my mac!
Prompt service, I popped my laptop in the post, Kevan kept me informed with timescales and sent it straight back to me all in working order at a fair price.

Recommended by 2 other people, macs not easy to work on and I didn't get anywhere with apple support.
review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Efficient, friendly, helpful...and not patronising when you have just done something daft! My experience with Apple products over many is that they don’t cause too many problems but when they do you could not want for better support. Also great for when you get new kit and want everything tidied up and securely transferred to your new machine.

review stars review stars review stars review stars review stars   8th December 2015
Value of Products/Services or Work Performed: £230
Review Comments
Replaced hard drive with SSD Upgraded OS Fixed DVD drive Upgraded RAM fixed speakers on Mac Book: Quick expert good comms

review stars review stars review stars review stars review stars   5th December 2014
Review Comments
I recently updated the operating system on my laptop, without realising that the Christmas card list was in an old format that would be unreadable in the new system.  After my initial enquiry, Kevan asked me to send the file by email - and returned the exported data within 15 minutes, and did not charge a fee!: I'm really impressed by Kevan's helpfulness and generousity.  The "geniuses" at the Apple Store had no clue, but he fixed my problem in minutes.

review stars review stars review stars review stars review stars   5th July 2014
Value of Products/Services or Work Performed: £305
Review Comments
New SSD, battery and trackpad for Mac book: no comment given on form.

review stars review stars review stars review stars review stars   28th June 2014
Value of Products/Services or Work Performed: £80
Review Comments
Transfer of information from PC to Mac: Excellent professional service.

review stars review stars review stars review stars review stars   3rd April 2014
Value of Products/Services or Work Performed: £180
Review Comments
To replace hard drive, remove data from old hard drive and transfer over.  He also cleaned the machine inside and out: Very thorough job and very appreciated.  Great service.

review stars review stars review stars review stars review stars   3rd April 2014
Value of Products/Services or Work Performed: £400
Review Comments
Repair MAC Powerbook, logic board and tidy up: Great service, kept up to speed and saved a perfectly serviceable laptop, whereas Apple wanted

review stars review stars review stars review stars review stars   8th March 2014
Review Comments
Computer repair and upgrade: Very impressed with Kevan's knowledge, customer care and service.

review stars review stars review stars review stars review stars   26th February 2014
Value of Products/Services or Work Performed: £60
Review Comments
Data transfer between old Mac and new one: I have used Kevan Gordon for a couple of years now and have always found him to be honest, courteous and expert in what he does.  I am recently retired from owning and running a graphic design company in Edinburgh.  Kevan is more knowledgeable about Mac than most of the people I employed.

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